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Automation and AI Specialist

On-site in Elche·Added 1 month ago (last checked 27 Oct)

Illice Brands Group

5 open roles

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Our summary

Hours: Jornada intensiva on Fridays
Work mode: On-site, Elche
Education: University degree
Benefits: Flexible pay plan

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Skills

This job advert was originally written in Spanish.

Pay & benefits

What you'll get

A cross-functional position with a direct impact on the digital business and customer experience.
Space to propose, experiment, and implement new automation and AI solutions.
A position with a direct impact on sales, customers, and profitability.
Continuous collaboration with different business areas.
Flexible start and end times and intensive working days on Fridays.
Flexible compensation.
Office meal service at special prices.
Two external discount platforms (leisure, hospitality, wellness, etc.)
Free product every season (also for your birthday!) and exclusive discounts on our brands.

The role

At IBG, we are looking for someone to help us transform the way we work within the B2C area, using automation, artificial intelligence, and data to create more agile processes and a better experience for our customers.

This is a cross-functional position, with impact across the entire B2C area. If you love technology, understand the digital business, and enjoy looking for new ways of doing things, this position is for you 🚀

What you'll do

Drive the efficiency and scalability of the B2C area through process automation and the practical application of artificial intelligence.

Your goal will be to detect opportunities for improvement and convert them into solutions that reduce manual tasks, facilitate the work of teams, and allow us to offer a faster, more personalized, and consistent shopping experience.

You will analyze the processes of the B2C area teams to identify automation opportunities.
You will design and implement flows that connect tools, data, and teams.
You will develop assistants, agents, and AI solutions applied to sales, customer service, analysis, and ecommerce operations.
You will automate tasks related to the areas.
You will create and optimize prompts, knowledge bases, and AI-assisted workflows.
You will analyze data to detect improvements.
You will supervise the operation and quality of the implemented automations.
You will collaborate with IT and technology providers on integrations and developments.
You will support teams to facilitate the adoption of new tools.
You will measure the impact of each initiative on efficiency, conversion, and customer satisfaction.

🔎 What are we looking for?

Degree in Digital Marketing, Ecommerce, Business Administration, Engineering, Computer Science, Data Analysis, Commerce, or similar areas.
Minimum of 1-3 years of experience in automation, analytics, or process improvement.
Hands-on experience with generative artificial intelligence, AI agents, and prompt design.
Good proficiency in Excel, Power BI, or other data analysis and visualization tools.
Knowledge of the ecommerce ecosystem: CMS, digital analytics, CRM, advertising platforms, or ERP.

We will especially value experience in B2C, ecommerce, fashion, or retail environments, as well as knowledge of APIs, webhooks, and integrations between platforms.