Indie Campers is a leading digital platform for campervan and motorhome rentals, operating one of the largest fleets across Europe and North America. Founded in 2013, the company has scaled rapidly to become a major player in the travel and mobility sector, offering a marketplace that connects travelers with both company-owned vehicles and private owners across more than 70 locations.

In Spain, Indie Campers maintains a strong operational footprint with depots and offices in major cities like Madrid and Barcelona. The company is highly attractive to international professionals due to its multicultural environment, English-speaking corporate culture, and diverse range of roles spanning from fleet operations and logistics to digital marketing and customer support.

Indie Campers was founded in 2013 in Lisbon, Portugal, by Hugo Oliveira. It started with a small fleet of three vans and has since expanded into a global travel brand with thousands of vehicles across multiple continents.

For international professionals

Operates in over 15 countries, providing opportunities for internal mobility and international collaboration.
English is the primary working language for corporate and central support roles.
Offers a fast-paced, startup-style environment suitable for professionals looking to scale a growing business.
Maintains multiple physical locations across Spain, including Madrid, Barcelona, and Malaga.

This job was published 3 months ago

Depot Operations Assistant

Indie Campers

This job was originally posted in Spanish and automatically translated to English. You'll most likely need Spanish to apply.

Job Description

ABOUT US

Indie Campers, the leading campervan marketplace, has the mission of making road trips accessible to everyone. Thanks to its digital approach and customer orientation, Indie Campers has developed a solid high-quality booking and road trip experience at affordable prices.

With over one million nights rented through our travel platform, we have welcomed more than 300,000 travelers from 169 countries. We offer a wide and constantly expanding range of road trip possibilities: short-term campervan rentals, long-term subscriptions, and the possibility of purchasing one of our vehicles for sale.

With a strong commitment to technology, our challenges are as exciting as they are demanding, requiring high-level talent and motivation to successfully tackle them. We are growing our team and looking for those who want to pursue this dream with us and join a constantly evolving journey.

THE ROLE

We are looking for travel enthusiasts with a passion for customer service for our base in Alicante. You will be the face of our company, reporting directly to the Branch and Regional Operations Manager, with the goal of ensuring an exceptional level of customer care, maintaining our campervan fleet in optimal condition, and taking responsibility for all tasks necessary to ensure the smooth running of the depot.

WHAT WILL BE YOUR MAIN RESPONSIBILITIES?

Manage incoming bookings, welcome customers, and handle check-ins and check-outs;
Take care of the fleet and logistics, ensuring our campervans are kept in optimal condition by monitoring maintenance and repair needs;
Assist in the training, supervision, and support of the team;
Control booking activity, manage stock, local suppliers, and cleaning services;
Manage claims, emergencies, and any local incidents that may arise to ensure smooth operations;
Prepare and clean our campervans;
Collaborate in the resale of campervans, preparing them and showing them to potential buyers.

WHO ARE WE LOOKING FOR?

You are passionate about travel and have a natural ability for direct customer interaction; experience in Tourism, Hospitality, Retail, or Rent-a-car will be valued.
You speak English and Spanish fluently (mandatory);
You have a work permit in Spain, a valid driver's license, and feel confident driving a campervan (mandatory requirement).
You have availability to work weekends and national holidays.
You are a responsible person, take your work seriously, and are trustworthy.
You are an organized person with good problem-solving skills.

THE INDIE COMMITMENT!

Be part of a young, innovative, and fast-growing company where your work makes a difference.
Professional development opportunities in Field Operations and possibilities to transition to our offices in Lisbon, Mexico City, or Manila.
Continuous training and coaching to develop the skills that matter most to you.
Compensation package that includes performance and referral bonuses.
Free road trips so you can experience the Indie experience firsthand across Europe, North America, and Oceania.

Expected start date: March 1, 2026

Are you ready to Go Indie?

View original advert (Spanish)

SOBRE NOSOTROS

Indie Campers, el marketplace de autocaravanas de referencia, tiene la misión de hacer que los viajes por carretera estén al alcance de todo el mundo. Gracias a su enfoque digital y orientación al cliente, Indie Campers ha desarrollado una sólida experiencia de reserva y viajes por carretera de alta calidad a precios asequibles.

Con más de un millón de noches alquiladas a través de nuestra plataforma de viajes, hemos recibido a más de 300.000 viajeros de 169 países. Ofrecemos una gama amplia y en constante expansión de posibilidades para viajar por carretera: alquileres de autocaravanas a corto plazo, suscripciones de larga duración y la posibilidad de comprar uno de nuestros vehículos en venta.

Con una fuerte apuesta por la tecnología, nuestros retos son tan emocionantes como exigentes y requieren talento de alto nivel y motivación para poder afrontarlos con éxito. Estamos haciendo crecer nuestro equipo y buscamos a quienes quieran perseguir este sueño con nosotros y unirse a un viaje en constante evolución.

EL PUESTO

Buscamos entusiastas de los viajes con pasión por el servicio al cliente para nuestra base en Alicante. Serás la cara visible de nuestra empresa, reportando directamente al Branch y Regional Operations Manager, con el objetivo de garantizar un nivel excepcional de atención al cliente, mantener nuestra flota de autocaravanas en óptimas condiciones y asumir la responsabilidad de todas las tareas necesarias para asegurar el buen funcionamiento del depot.

¿CUÁLES SERÁN TUS PRINCIPALES RESPONSABILIDADES?

Gestionar las reservas entrantes, dar la bienvenida a los clientes y encargarse de los check-ins y check-outs;
Cuidar de la flota, la logística y asegurarse de que nuestras campervans se mantienen en óptimas condiciones supervisando las necesidades de mantenimiento y reparación;
Ayudar en la formación, supervisión y acompañamiento del equipo;
Controlar la actividad de reservas, gestionar el stock, los proveedores locales y los servicios de limpieza;
Gestionar reclamaciones, emergencias y cualquier incidencia local que pueda surgir para garantizar el buen funcionamiento de las operaciones;
Preparar y limpiar nuestras campervans;
Colaborar en la reventa de campervans, preparándolas y mostrándolas a posibles compradores.

¿A QUIÉN BUSCAMOS?

Te apasionan los viajes y tienes facilidad para el trato directo con clientes; se valorará experiencia en Turismo, Hostelería, Retail o Rent-a-car.
Hablas inglés y español con fluidez (obligatorio);
Tienes permiso de trabajo en España, carnet de conducir en vigor y te sientes con confianza para conducir una campervan (requisito obligatorio).
Tienes disponibilidad para trabajar fines de semana y festivos nacionales.
Eres una persona responsable, te tomas tu trabajo en serio y se puede confiar en ti.
Eres una persona organizada y con buenas capacidades para resolver problemas.

¡EL COMPROMISO INDIE!

Formar parte de una empresa joven, innovadora y en rápido crecimiento donde tu trabajo marca la diferencia.
Oportunidades de desarrollo profesional en Field Operations y posibilidades de transición a nuestras oficinas de Lisboa, Ciudad de México o Manila.
Formación continua y coaching para desarrollar las habilidades que más te importan.
Paquete retributivo que incluye bonus por rendimiento y por recomendación.
Road trips gratuitos para que puedas vivir la experiencia Indie en primera persona por Europa, Norteamérica y Oceanía.

Fecha prevista de incorporación: 1 de marzo de 2026

Are you ready to Go Indie?