Systems Management and Operation

At least 8 years of experience in:

- Coordination with hardware and software maintenance teams.

- Supervision of daily automatic processes.

- Installation, update, parameterization, maintenance, and restoration of software on distributed equipment.

- Management of system and network migrations.

- Registration and configuration of new equipment and users.

- Management and resolution of software incidents on equipment.

- Software restoration and recovery

- Knowledge of relational DBs, SQL, and script execution.

- Equipment migrations from one communications network to another (IP addressing changes, DHCP configuration, etc.).

- Analysis, management, and resolution of system problems.

- Preparation of reports

- Desirable: Experience in railway environments related to passengers

- Years of experience in the position: More than 5 years. Qualification: Degree in Computer Engineering - Technical Engineering in Computer Science - Master in Software Engineering, Others.

What can we offer you?

- Join a leading public company in transport engineering and consultancy with more than 6,000 professionals.

- We offer flexible benefits adaptable to each person.

- Continuous training. At INECO, we provide language training and training in the technical disciplines required to develop your professional career.

- Work-life balance. We have multiple reconciliation measures available.

- Access to numerous exclusive discounts and promotions for our professionals.

Being part of a company like INECO translates into opportunity: the diversity of our offering means that you can develop your professional career in the area that best meets your interests, as well as learning across the different areas of the company.

At Ineco, we bet on talent that has as its basis challenging and stimulating work environments that promote the personal and professional development of our employees, guaranteeing compliance with the principles of equality, merit, and ability, as well as transparency, objectivity, and equal opportunities.

At Ineco, we are committed to environmental protection and to mitigating the effects of climate change, and we join the challenge of the 2030 Agenda and the 17 SDGs

Since 2008, we have maintained our adherence to the Ten Principles of the United Nations Global Compact, based on the respect and promotion of human, labor, and environmental rights, and the fight against corruption.

Management and supervision of station validation systems

An on-site Management Service for the validation systems is necessary: a technical profile is required, with a physical presence at the client's offices, full-time dedication, for the management and supervision of all the equipment that makes up the title validation systems in all of the client's hubs

The tasks to be performed by the personnel providing Technical Assistance services are as follows:

In general, they shall supervise the correct execution of the Periodic Services of the Maintenance Service and perform the Integral Software Maintenance of the station equipment, access controls, and station concentrators, as well as the command post (the client's hub concentrator or ARION control center).

Additionally, this profile will perform functions as an interlocutor between the hardware maintenance personnel for the field equipment of the different hubs, the software development personnel from the different integrators, and the client themselves

Below, the tasks to be performed, identified as generic for all hubs, are detailed:

- Daily process verification: generation of validation files, capture and loading of data from station equipment, generation of exchange files.

- Resolution of software incidents in station equipment and control center equipment.

- Software restoration and recovery of equipment in case of deterioration, erasure, or replacement.

- Software distribution to station equipment. The different types of software distributed are: magnetic remote loads, validation applications on contactless readers, control unit applications at gates/validators. Other non-centralized remote loads correspond to the station concentrator applications and the hub concentrator applications (communications manager, data loading, etc.).

- Modifications in DB (script execution) associated with changes to the control center applications, operating system updates (where required), antivirus installations (where required), etc.

- Preparation of automatic reports on validations for the different Cercanías/fare support hubs.

- Preparation of specific reports on demand.

- Configuration and parameterization of equipment due to fare changes, network topology, activation of certain validation applications, etc.

- Registration of equipment during the commissioning of new stations or due to transfers.

- Support for the equipment migration process from the different hub control centers. Monitoring of correct communication.

- Support for the equipment migration process from one communications network to another (IP addressing changes, DHCP configuration, etc.).

- Analysis, management, and resolution of system problems.

- Quality Testing (eventually) on station equipment.

- Inquiry (Support): actions aimed at resolving functional, technical, or usage doubts raised by users regarding the operation of the overall system.

- Support tasks: relating to application installation, user registration and deregistration, management of application permissions, issuance of reports requested by users, etc.