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Citrix Support Technician

On-site in Madrid·Full-time·Added yesterday (last checked 15 Oct)

Izertis

82 open roles

Overview

Work mode
On-site, Madrid
Contract
Permanent contract, full-time hours
Hours
Jornada intensiva on Fridays and in summer
Benefits
Private health insurance, flexible pay plan, meal vouchers

Visa options

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

Experience:

  • Minimum one year of experience as Service Desk.

Required technical knowledge:

  • Basic Citrix
  • Windows
  • M365

Competencies:

  • Customer orientation
  • Teamwork
  • Effective communication
  • Analytical skills
  • Proactivity

Nice to have

Certifications:

  • Microsoft, Citrix, ITIL, Security+ or equivalent certifications depending on the specialty.

Pay & benefits

What you'll get

Permanent contract.

Salary in line with your experience and expectations.

Flexible schedule with a split shift on Fridays.

Split shift during July and August (8:00 to 15:00) for better work-life balance.

Flexible compensation: medical insurance, restaurant ticket, nursery voucher, or transportation.

Free English classes to improve or reinforce your level.

Access to a wide platform of benefits with discounts on flights, hotels, fashion, technology, home, and more.

22 working days of vacation, your birthday, and the days December 24 and 31.

The role

At izertis, we are looking to expand our team by bringing on a Citrix Support Technician for one of our clients in the banking sector.

You will join a stable project, with continuous training, working in large-scale technological environments and participating in improvement and innovation initiatives.

What you'll do

Main mission: First-level support for Citrix platforms.

Responsibilities:

  • Incident reception
  • Remote support
  • Escalation to N1
  • Ticket follow-up

About Izertis

Izertis is a Spanish technology consulting and engineering firm specializing in digital transformation, software development, and IT services. The company operates across multiple sectors including public administration, healthcare, industry, and financial services, offering solutions in areas such as cloud computing, cybersecurity, data analytics, and enterprise software implementation. With a workforce of over 1,000 professionals, Izertis has established itself as a significant player in the Spanish and European tech consulting market.

Izertis has a strong presence in Spain, with its headquarters in Gijón and additional offices in Madrid, Barcelona, and other major cities. The company is known for its commitment to talent development, offering programs like 'FutureWave' for junior talent and fostering a collaborative and innovative work culture. For international professionals, Izertis provides opportunities to work on diverse projects with a Spanish-speaking client base, making it an attractive option for those looking to build a career in Spain's growing tech sector.

Industry
IT Consulting
Founded
1996
Employees
1,000–5,000
Headquarters
Gijón, Spain
In Spain
Gijón, Madrid, Barcelona and 2 more

Good to know if you are moving

  • Izertis has a formal 'FutureWave' program designed to attract and develop junior tech talent, offering structured career paths for recent graduates.
  • The company works with a wide range of clients, including public administrations, which can provide exposure to large-scale digital transformation projects.
  • While Spanish is the primary working language, the company's international projects may offer opportunities for English-speaking professionals.
  • The company has offices in several Spanish cities, offering flexibility for those who may prefer living in a larger city like Madrid or Barcelona.
  • Izertis is a Spanish company, which can be an advantage for internationals looking to integrate into the local tech ecosystem.

In their own words

About the company & team

At izertis, we drive the digital transformation of companies, organizations, and

people through tailor-made, innovative, and impactful technological solutions.

Founded in 1996, about to complete 30 years of history and included in the BME

Continuous Market, izertis is consolidating itself as one of the 1000 companies that grow

fastest among European countries.

Currently, we are more than 2,300 professionals distributed across offices in Europe,

America, and Africa, with a presence in more than 50 countries where we provide services and

projects through a wide portfolio of solutions such as:

Software Engineering; Consultancy & Governance; Cloud & Infrastructure;

Cybersecurity; AI & Data & Emerging Technologies; CX & Business Solutions, and

other technologies enabling transformation processes.

And you, would you like to be part of our team? If so, do not hesitate to apply so

that the Talent team can get to know you!

Additionally, do not forget to check other options in the offers section of our website

that may be interesting to you:

https://www.izertis.com/es/talento

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