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Telephone Agent - Training for 112 Emergency Call Center Pool

On-site in Pontevedra·Full-time·Added 1 month ago (last checked 20 Oct)

Konecta

104 open roles

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Our summary

Salary
€1,428 a month
Hours
Rotating shifts, including nights
Work mode
On-site, Pontevedra
Contract
Circunstancias De La ProduccióN contract, full-time hours
Languages
Galician
Education
Compulsory secondary education (ESO)

Visa options

  • The ad doesn’t mention sponsorship

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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This job advert was originally written in Spanish.

Requirements

What we're looking for

  • Minimum experience: No

What do we need?
- Bilingual level of Galician (a level test will be conducted)
- Proficiency in office automation

Nice to have

What do we offer you in this course?
- 160h in-person training provided by the company, from 05/10 to 04/11 from 9:00 to 14:00h (selective and unpaid)
- Course location: Lugar San Marcos (Bando). Santiago de Compostela, Coruña (15820)

Education & certifications

  • Minimum education: ESO

Languages

  • Galician

Pay & benefits

What you'll get

  • Salary: 1428

The role

At Konecta, talent makes the difference and we know that great professionals make great companies. At this time, we are looking for new colleagues to complete the essential course to access the 112 Emergency Teleoperator pool.

Once you pass the course, you will become part of the pool to be able to work with us during situations of adverse weather conditions or periods that require reinforcement in the 112 Emergency service in Galicia.

How you'll work

  • Contract: Production circumstances
  • Working day: 39h

Where will we work afterwards?
- Job location: A Estrada centro da Cultura, Pontevedra (36680)
- Job schedule: M to S in rotating shifts (Mornings 7:50-15:00h, afternoons 14:50-22:00h, nights 21:50-8:00h)
- Full-time 39h
- Salary according to collective agreement: 1428€ net/month

About Konecta

Konecta is a global service provider specializing in customer management, business process outsourcing, and digital outsourcing. With 120,000 employees operating in 30 languages across 26 countries on 4 continents, the company offers end-to-end solutions including customer acquisition, retention, customer service, technical support, and collections, tailored to various industries.

Konecta has a significant presence in Spain, with its headquarters in Madrid. The company's global scale and multilingual operations make it a relevant employer for international professionals seeking opportunities in customer management and business process outsourcing. Its work culture emphasizes a sustainable business model and a diverse, multilingual workforce.

Industry
Business Services
Employees
100,000+
Headquarters
Madrid, Spain
In Spain
Madrid

Good to know if you are moving

  • Konecta operates in 26 countries across 4 continents, offering global mobility opportunities.
  • Employees work in 30 languages, making it a multilingual environment suitable for international professionals.
  • The company's global headquarters is in Madrid, Spain, providing a central European base.
  • Konecta focuses on customer management and business process outsourcing, with roles in customer service, technical support, and collections.

In their own words

Additional information

We are a company committed to equal opportunities between women and men, betting on equality in all our positions.

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