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Customer Service Teleoperators – REMOTE WORK (Romanian, English, and Spanish)

Remote, A Coruña·Full-time·Added yesterday (last checked 27 Oct)

Konecta

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Our summary

Salary: €1,428 a month
Hours: Split day (jornada partida) · Includes weekends
Work mode: Remote (A Coruña)
Contract: Circunstancias De La ProduccióN contract, full-time hours
English: Required
Other languages: Romanian
Education: No studies required

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No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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Skills

Retail

This job advert was originally written in Spanish.

Requirements

What we're looking for

High level of Romanian and English, both spoken and written.
Good communication skills and customer orientation.
Ability to resolve incidents and work in a team.
Basic computer skills.
Availability to complete online training and work within the established schedules.
Internet connection and an adequate space to work remotely.

Pay & benefits

What you'll get

Salary: €1428 gross/month + language bonus
Contract due to production circumstances starting November 19th (possibility of renewal).
Full-time schedule of 39 hours per week.
100% remote work modality.
Schedule from Monday to Saturday, including holidays according to the roster.
Split shift within the time slot of 9:00 to 18:30 h.
Online training from November 9th to 20th, from 9:00 to 17:00 h. Training is unpaid.
Possibility of working remotely from an environment suitable for the performance of the position.

If you are proficient in Romanian and English, you like helping people, and you are looking for a remote customer service opportunity, this offer could be for you!

We are a company committed to equal opportunities between women and men and we advocate for equality in all our positions.

Feel the pulse!

The role

At Konecta, we are looking for Customer Service Teleoperators with proficiency in Romanian and English to join a retail sector project, providing customer service for a renowned fashion brand, in a 100% remote work modality.

What you'll do

Handle customer inquiries in Romanian and English related to orders, products, shipments, returns, and incidents.
Provide clear information and resolve doubts in an effective and professional manner.
Manage requests and incidents, seeking the best solution for each customer.
Correctly register all actions taken in the corresponding systems.
Contribute to offering a close, agile, and high-quality customer service experience.

How you'll work

Working day: 39h

source_heading: description

Contract: Production circumstances
Minimum experience: not required
Minimum studies: not required

JOIN OUR TEAM!

About Konecta

Konecta is a global service provider specializing in customer management, business process outsourcing, and digital outsourcing. With 120,000 employees operating in 30 languages across 26 countries on 4 continents, the company offers end-to-end solutions including customer acquisition, retention, customer service, technical support, and collections, tailored to various industries.

Konecta has a significant presence in Spain, with its headquarters in Madrid. The company's global scale and multilingual operations make it a relevant employer for international professionals seeking opportunities in customer management and business process outsourcing. Its work culture emphasizes a sustainable business model and a diverse, multilingual workforce.

Industry: Business Services
Employees: 100,000+
Headquarters: Madrid, Spain
In Spain: Madrid

Good to know if you are moving

Konecta operates in 26 countries across 4 continents, offering global mobility opportunities.
Employees work in 30 languages, making it a multilingual environment suitable for international professionals.
The company's global headquarters is in Madrid, Spain, providing a central European base.
Konecta focuses on customer management and business process outsourcing, with roles in customer service, technical support, and collections.

All open roles at Konecta