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Per the ad.
Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Work in English
English is required, per the ad.
Work on-site in Oropesa del Mar / Orpesa
No relocation package mentioned.
Have 2+ years of experience
Mid-level role.
Upper secondary (Bachillerato)
“Estudios: mínimo Bachiller / FP /Grado relacionado con el puesto.” — per the ad.
This job was automatically translated to English.
To inspire, to surprise... to create magic.
At Magic Hotel Group, we believe that every person who joins our team becomes part of a story that goes beyond hospitality. We are a family business that has grown without losing its essence: creating authentic and memorable experiences. Our magic is born from commitment and genuine hospitality, with more than 4,480 rooms and a team of 5,000 professionals who share an environment based on trust, respect, and enthusiasm.
We hold the Bioscore certification, reflecting our commitment to sustainability and responsible tourism.
At Magic World, we need to hire a Front Desk Supervisor for a hotel in Oropesa del Mar (Castellón).
You will have the opportunity to develop in a dynamic environment and be part of a growing company.
-Contract: Permanent Seasonal Contract.
-Schedule: Full Time.
Functions:
-Supervising the team, leading and coordinating the management of all aspects and functions of the Front Desk Department.
-Ensuring excellent customer service at all times. Maintaining the quality and service standards established by the company.
-Reviewing the proper execution of administrative tasks: check-in and check-out processes, cash drawer reconciliation, billing and payment collection, and sales of services and experiences.
-Providing customer assistance from arrival to departure for any need that may arise.
-Managing complaints and incidents, as well as specific customer requests.
-Accessing Hestia and verifying the proper daily data collection. Preparing reports and statistics.
We offer:
-Digital access to labor documentation.
-Payflow for payroll advances.
-VIP District with exclusive discounts.
-Positive work environment and opportunities for growth.
-Motivated with a passion for customer service and leadership skills.
-Education: High school diploma / Vocational training / University degree related to the position.
-Minimum of 2 years of experience as a Front Desk Supervisor (in high-volume hotels).
-Advanced English level, and knowledge of additional languages is valued.
-Flexible availability.
WHAT DRIVES US:
-Commitment that builds trust and genuine connections.
- Warm and personal hospitality.
-Innovation that surprises and inspires.
-Diversity that enriches us and helps us grow.
Magic World is a hospitality and entertainment company operating a large resort complex in Oropesa del Mar, on Spain's Mediterranean coast. The resort includes hotels, a water park, and a range of leisure and dining facilities, catering primarily to family tourism. With a strong focus on seasonal operations, Magic World employs a diverse team across hospitality, food and beverage, maintenance, and entertainment roles.
As a Spanish-founded company, Magic World's operations are centered in the Valencian Community, with its main resort in Oropesa del Mar. The company offers a dynamic, seasonal work environment that is well-suited for international professionals seeking hospitality experience in Spain. Roles range from hotel management and culinary positions to maintenance and entertainment, providing opportunities for both experienced professionals and those looking to start a career in the tourism sector.
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€42k
Blue Card threshold🇬🇧€2k - €2k
🇬🇧€2k - €2k
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