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The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Speak fluent Spanish
Listed as a requirement in the ad.
Work in English
English is required, per the ad.
Work on-site in Mallorca
No relocation package mentioned.
University degree
“Estudiante o recién graduado/a en Turismo, Gestión Hotelera o áreas relacionadas.” — per the ad.
This job advert was originally written in Spanish.
Student or recent graduate in Tourism, Hotel Management, or related fields.
Advanced level of Spanish and English (other languages will be valued).
Communication skills, attention to detail, and customer orientation.
Basic knowledge of hotel management systems and tools such as Excel.
Positive attitude, proactivity, and ability to work in a team.
Practical experience in a 4-star hotel.
Direct mentorship from professionals in the reception and hospitality area.
Official internship certificate and references upon completion.
Upon completion of the internship, the student will have a comprehensive overview of a hotel's supply chain and the ability to manage it in its entirety.
Possibility of joining the team after completing the internship (based on performance).
Join the Hesperia Mallorca team as a Reception Intern!
Are you passionate about hospitality and dream of being part of a luxury hotel? At Hesperia Mallorca, we are looking for a Reception Intern to join our Front Office team. Learn and develop your skills in a dynamic environment, providing exceptional service to our guests.
Welcome guests, perform check-ins and check-outs following the hotel's quality standards.
Manage guest requests and inquiries, ensuring their satisfaction at all times.
Assist in managing and updating reservations in the hotel management system (PMS).
Support in resolving issues and ensure guest satisfaction.
Collaborate with other departments to ensure a smooth and memorable experience for guests.
Perform administrative tasks related to the reception, such as managing correspondence and daily reports.
Hesperia World is a Spanish hospitality group headquartered in Barcelona, operating a portfolio of hotels and resorts across Spain under its own brand and through partnerships with global luxury brands such as Hyatt and Secrets Resorts & Spas. The company manages properties ranging from urban hotels like Hyatt Regency Barcelona Tower to resort destinations in Lanzarote, Mallorca, and Murcia, offering services in accommodation, dining, events, and spa. With a workforce of several thousand employees, Hesperia World is a significant player in the Spanish hospitality industry, catering to both leisure and business travelers.
Hesperia World has a strong presence across Spain, with offices and properties in key tourist and business destinations including Barcelona, Madrid, Lanzarote, Mallorca, Murcia, and Vigo. The company offers numerous opportunities for international professionals, particularly in resort locations where accommodation is often included, and provides internships in departments like front office, culinary, marketing, and revenue management. Work culture emphasizes guest experience and professional development, making it an attractive option for those seeking to build a career in hospitality in Spain.
or browse Entry-level·Hotels & Hospitality·Hospitality
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