The English-language job board for Spain

Assistant Front Office Manager

On-site in Barceló Teguise Beach·Full-time·Added today (last checked 5 Nov)

Barcelo Hotel Group

437 open roles

Apply

Our summary

Hours: Rotating shifts, including nights
Work mode: On-site, Barceló Teguise Beach
Contract: Fixed-term, full-time hours
English: Required
Experience: 2+ years
Education: University degree
Benefits: Private health insurance

Visa options

The ad rules out sponsorship
The advert says visa sponsorship isn’t available for this role.

Find jobs with visa support

Skills

Invoicing

Nice to have

This job advert was originally written in Spanish.

Requirements

What we're looking for

Education: Degree in Tourism, Business Administration, or similar. Higher Vocational Training in Hospitality.• Experience: minimum of 2 years in a 2nd Reception Manager position.• Languages: advanced English, medium-high French, medium-high German.
Communication and interpersonal skills.• Customer orientation.• Teamwork.• Planning and organizational skills.• Problem-solving and decision-making.• Ability to manage work teams.
Availability to work rotating shifts: Morning - Afternoon, some nights in case of occasional substitution of the Night Audit.

Nice to have

Knowledge of the following will be valued: FIN-HOTEL - QUOHOTEL .SAP
Experience in travel agency (AAVV) invoicing and reservation management via extranet
Experience in allotment control and overbooking management.
Manage billing disputes for travel agencies (AAVV).
Immediate availability will be positively valued.

Pay & benefits

What you'll get

You will have the opportunity to work in a flexible, collaborative, and responsible work environment, surrounded by the best colleagues.
Why limit yourself to one location when you can travel between countries and work in different areas of the company? At Barceló Hotel Group, we offer geographical mobility and the opportunity to gain knowledge about various products and services throughout your career.
We understand that a committed and experienced team is essential for growth. That's why we have specific career plans available in different areas of the company, which you can join.
You will have access to the best training programs on the market, tailored to your position within the company. Additionally, because we firmly believe in personal development, we offer a wide range of open training activities through our Barceló Campus e-learning platform.
We invite you to explore Barceló ReGen, our sustainability strategy. This initiative covers numerous actions related to social, economic, and environmental development in all the places where our company operates. We want you to join us in our commitment to building a better future!

As one of our biggest challenges is to ensure your happiness, being part of the Barceló Hotel Group team offers additional advantages and benefits, including:

1. Exclusive discounts on hotels and travel for you, your family, and friends.
2. Access to a health insurance policy with numerous advantages and special conditions for the Barceló group.
3. Discounts with various companies related to leisure and free time.
4. Special offers with product and service companies.
5. Exclusive agreements with different training and business schools.

The role

What you'll do

In collaboration with the Department Manager, supervise daily short, medium, and long-term room reservation planning, occupancy reports and statistics, as well as "no-show" lists, VIP clients, etc.• Check group Rooming Lists, room assignments, and changes.• Personally attend to, check in, and assign rooms to guests when necessary.• Personally attend to and respond to guest complaints during or post-stay, informing the affected departments.
Collaborate on and supervise Front Office operations.
Collaborate in the preparation of the weekly shift calendar.• Propose any improvements deemed appropriate to the Department Manager.• Collaborate with the Reception Manager and management on room rate policies.
Invoicing of travel agencies (AAVV)
Control of allotments and online sales.
Control of cash drawer balancing and data transfer to SAP.
Attend to administration requests to correct errors in invoicing or collections
Manage billing disputes for travel agencies (AAVV)

How you'll work

Accommodation is NOT offered.
Long-term replacement contract with the possibility of joining the permanent staff upon completion of the replacement.

Contract type: Substitute (fixed term)

About Barcelo Hotel Group

Barceló Hotel Group is a Spanish multinational hospitality company headquartered in Palma de Mallorca, Spain. It operates over 250 hotels worldwide under brands such as Barceló, Occidental, Royal Hideaway, and Allegro, spanning luxury, resort, and urban segments. The group is one of the largest hotel chains in Europe and a major player in the global tourism industry, with a strong presence in Spain, the Caribbean, and other international destinations.

In Spain, Barceló has a significant footprint with numerous properties across the Balearic Islands, Canary Islands, mainland coastal areas, and major cities like Madrid and Barcelona. The company is known for its strong focus on hospitality careers, offering roles in food and beverage, housekeeping, reception, and management. For international professionals, Barceló provides opportunities to work in diverse locations, often in tourist destinations, and values multilingual skills and customer service excellence. The group also emphasizes sustainability and professional development, making it an attractive employer for those seeking a career in the hospitality industry.

Industry: Hospitality
Founded: 1931
Employees: 25,000–35,000
Headquarters: Palma de Mallorca, Spain
In Spain: Palma de Mallorca, Madrid, Barcelona and 16 more

Good to know if you are moving

Barceló Hotel Group is headquartered in Palma de Mallorca, Spain, and offers roles across Spain, including the Balearic and Canary Islands, which are popular for international workers.
The company operates multiple hotel brands (Barceló, Occidental, Royal Hideaway, Allegro), providing a range of work environments from luxury resorts to urban hotels.
Many positions are in hospitality operations (e.g., waitstaff, reception, housekeeping), which often require Spanish language skills, but some corporate roles like sustainability may be open to international candidates.
The group has a strong focus on sustainability and professional development, with training programs and career growth opportunities.
Spain's tourism industry is a major employer, and Barceló offers seasonal and permanent contracts, with some roles including accommodation or meal benefits.

In their own words

About the company & team

Barceló Group is a family-owned company founded in 1931 by Simón Barceló in Mallorca (Spain). Our expansion to the world's major destinations, along with our clear growth strategy, has allowed us to position ourselves as the 2nd largest chain in Spain and one of the top 30 in the world in terms of the number of rooms.

Our commitment to ensuring the satisfaction of our visiting guests and the well-being of our entire team has been rewarded with the "Best Hotel Management Company in the World" award at the latest edition of the World Travel Awards, considered the Oscars of the international tourism sector.

Currently, Barceló Hotel Group has 270 urban and resort hotels with 4 and 5 stars, totaling over 60,000 rooms distributed in 24 countries. These hotels are marketed under four brands that allow us to provide our guests with a clear differentiating value in terms of both quality and service:

Royal Hideaway Luxury Hotels & Resorts
Barceló Hotels & Resorts
Occidental Hotels & Resorts
Allegro Hotels

All of the above, combined with a clear spirit of sustainable improvement, enables us to look towards the future with optimism, always backed by the strength and international presence that have characterized the Barceló Group throughout its more than 90 years of business trajectory. Do you want to be part of our story? Join our team!