Quantitative Research Intern

WHAT DOES A QUANTITATIVE RESEARCHER INTERN DO AT MANGO?

You will be part of the Customer Experience team whose mission is to enhance a memorable customer experience by fostering a Customer Centric vision, while simultaneously detecting business opportunities that fit our values and brand positioning.

The purpose of the Quantitative Researcher Intern is to collaborate in incorporating a quantitative vision into customer knowledge, helping to dimension our customers' motivations and barriers, as well as their feedback to our proposals.

In your day-to-day, you will support the team in the following tasks:

• Design, plan, and organize quantitative research activities, whether of a recurring or ad-hoc nature.
• Ensure the technical quality of the research, both internally and externally, constantly evaluating its performance and proposing improvements.
• Design and write questionnaires and other consumer research tools, both to explore ideas and to evaluate concepts.
• Analyze large amounts of data, with a critical perspective, to transform them into valuable insights.
• Collaborate hand-in-hand with the qualitative research teams, providing the quantitative vision to help build solid and complete insights about the consumer.
• Maintain the necessary infrastructure to collect and distribute quality data within the organization.
• Support the development of the Voice of the Customer program, managing reports, ensuring the tool's functionality, and analyzing results.
• Communicate research results clearly and effectively to the different teams, reporting findings and making concrete and constructive proposals.
• Collaborate in the transformation of the organization, fostering a people-centered culture through the cross-functional connection of teams and their alignment around customer needs and motivations.

We are looking for a

WHAT DO WE EXPECT FROM YOU?

• Higher education in social or economic sciences, business, statistics, or similar.
• We are looking for a person who is naturally empathetic, observant, and collaborative.
• It is important that you know and have put into practice different quantitative research methodologies.
• Ability to analyze data and translate it into business hypotheses.
• It is essential to us that you have a good level of English (and we value other languages).
• Our team has a passion for people-centered design and radical collaboration; we like to stay up to date with the latest trends and we want you to be just as passionate as us, or even more.
• We want you to be an enthusiastic, proactive, and participative person who is very excited to contribute your experience and your ideas, and of course, eager to learn.

We like you!