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Telephone Surveyor (Catalan)

Hybrid in Spain·Full-time·Added 2 days ago

Manpower España

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Overview

Job details

€9.81 an hour
Gross, as stated in the ad.
Full-time hours
Per the ad.
Hybrid
Office and home days — the ad has the split.

Requirements

Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Catalan
The ad asks for Catalan, or counts it in your favour.
Be near Spain for hybrid days
No relocation package mentioned.

This job was automatically translated to English.

Pay & benefits

What you'll get

Contract through Manpower.
Full-time position, 40 hours per week.
Schedule:
- Monday to Thursday from 09:00 to 18:00 h (1 hour for lunch).
- Friday from 09:00 to 15:00 h.
Hybrid modality:
- 3 days of on-site work.
- 2 days of remote work.
Work center in Mas Blau I (El Prat de Llobregat).
Salary of €9.81 gross/hour.
Approximate monthly gross salary of €1,570.
Approximate annual gross salary of €18,840.
Possibilities of joining the company's permanent staff.

Requirements

What we're looking for

A high level of Catalan and Spanish is essential.
Good communication and active listening skills.
Ability to follow scripts and work procedures.
Agility in the use of IT tools.
Basic knowledge of CRM and Excel.
Organized, responsible person oriented towards service quality.
Neutral accent and good diction.

Nice to have

Previous experience in telephone assistance, surveys, or customer service (valued).

The role

Telephone Surveyor (Catalan) | Customer Service | Hybrid (Mas Blau)(H/M/X) Telephone Surveyor (Catalan) | Customer Service | Hybrid (Mas Blau)

At Manpower, we are selecting a Telephone Surveyor with Catalan to join a major company located in Mas Blau I (El Prat de Llobregat).

If you enjoy interacting with people, have communication skills, and want to develop your professional career in a dynamic environment, we want to meet you!

We are looking for communicative, organized people with a customer orientation, who enjoy providing telephone assistance and gathering information rigorously. You will be part of a stable project within a leading company in its sector.

What you'll do

Conducting telephone surveys to customers.
Telephone contact for information gathering and service assessment.
Recording responses and information obtained during surveys.
Ensuring the quality and reliability of the collected data.
Resolving basic doubts from participants during the call.
Information management through CRM and IT tools.
Following established procedures for conducting surveys.
Preparation and updating of activity records.

About Manpower España

Manpower is a global workforce solutions company and a pioneer in the staffing industry, operating in over 70 countries and connecting millions of people with meaningful work each year. The company provides a wide range of services including recruitment, workforce management, and career development, serving clients across various sectors from industrial to administrative.

In Spain, Manpower has a strong presence with offices in major cities, offering local and international professionals access to a broad network of employers. The company is known for its inclusive hiring practices and support for international candidates, making it a relevant option for professionals relocating to Spain.

Industry: Staffing
Website: manpower.es

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