Sales/Customer Service - Manresa

Do you like Sales? And Customer Service? Is your English level advanced? In this case, and if you are looking for a job living an amazing experience.. This is your opportunity! We have a place reserved for you, in a fun and dynamic work environment with people full of energy and dedication, where you will be able to develop your skills in areas such as sales, customer service, administration, logistics,... 

Enterprise Rent-a-Car, a world leader in the sector, is present in more than 100 countries and has a network of approximately 9,500 offices. Our culture revolves around our customers and employees, with customer service being our way of life.

The person who holds this position will efficiently provide services related to vehicle rental (both at the time of delivery and pickup), using the rules and policies approved by the company. They will facilitate the rental process through the verification and documentation of all information required from the customer. Additionally, they will perform their duties taking into account the needs of our customers and in accordance with our quality standards. 

• Rent, deliver, and pick up vehicles
• Control the fleet entering and leaving the branch
• Control and process all forms
• Settle contracts
• Resolve customer questions raised at the counter
• Control cash drawer funds
• Carefully select customers
• Check the condition of vehicles, verifying their documentation and accessories upon their return

• Preferably a completed or ongoing secondary or higher education degree, and/or experience in sales
• B2 English level is essential.
• Excellent interpersonal skills
• Commercial and sales orientation
• Excellent customer service
• European driver's license with a minimum of one year of driving experience
• Hold a residence or work permit in the EU
• Availability to work in rotating shifts including weekends.