Customer Advisor Leon- Condesa Sagasta

Valuable: Technical knowledge of personal lines products (cars, home, funeral, etc.), as well as underwriting rules. Knowledge of Mapfre's applications and Commercial Network. Proficiency in telephone usage techniques.

Join MAPFRE Spain!

Do you identify with the healthy lifestyle world?

Are you committed to people's health and well-being?

Do you like promoting healthy habits and behaviors?

We market and advise clients on medical and health services (medical insurance and sick leave for individuals and SMEs).

Your objective will be to create and build loyalty within a client portfolio, attending to people's most important needs: health and physical and emotional well-being

If you are a proactive person, with good communication skills and you want to develop a career plan in the insurance sector this opportunity is for you!

Attend to client needs and generate sales opportunities (direct sales, loyalty, reactivation...) through direct contact with office clients and the use of loyalty tools (Te Cuidamos ).

Functions:

• Attend to client needs and generate sales opportunities (direct sales, loyalty, reactivation...) through direct contact with office clients and the use of loyalty tools (Te Cuidamos).
• Provide administrative support to the Office Director and to the Sales Technicians to increase the efficiency of the Office.
• Carry out telephone sales actions with the aim of reactivating former customers or cancellations.
• Attend to potential customers who visit the Office requesting information to identify possible insurance needs.
• Handle incidents affecting portfolio customers' insurance policies, improve customer loyalty levels, and generate new opportunities.
• Commercial management derived from the QMS (Quality Management System).
• Comply with the institutional and organizational principles of the MAPFRE group.

• Location: León (Condesa de Sagasta)