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IT Process Technician

On-site in València·Full-time·Added yesterday (last checked 29 Oct)

Mercadona

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Our summary

Salary: €29,678 - €45,054 a year
About €1,910 - €2,720 a month after tax.
Work mode: On-site, València
Contract: Full-time
Experience: 2+ years
Education: University degree

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This job advert was originally written in Spanish.

Requirements

What we're looking for

First of all, we need you to...

You are passionate about technology with business logic
You are not complacent and you seek continuous improvement
You are willing to take on new technological challenges

Nice to have

Work in development environments and IT projects, preferably in medium/large IT Departments.

Experience

Minimum 2 years of experience in roles related to IT processes or environments, with special value placed on autonomy and practical experience documenting IT operational processes.

Education & certifications

Degree in Industrial Organization / Computer Engineering / Telecommunications

Pay & benefits

What you'll get

✨ Unique and high-impact projects.

👥 An IT team of more than 1,200 professionals.

🛠️ High-level technology stack.

📈 Career plan with annual salary reviews.

⏰ Flexible working hours.

🎓 Ongoing training and professional growth.

🔒 Stability and team culture.

🏥 In-house medical service.

🏢 Innovative and collaborative offices.

💰 Competitive salary based on your experience.

What we ask of you

The role

As an IT Process Technician, you will work in direct collaboration with the IT Process Manager, providing operational and methodological support for the implementation and maintenance of processes

What you'll do

Preparation and maintenance of IT process documentation (operational, support, development, or projects), ensuring its understanding and application, and oriented towards continuous improvement.

🎯 You will collaborate in the definition, implementation, and improvement of Mercadona IT processes.

🔍 You will analyze existing processes to detect inefficiencies, risks, or points for improvement.

🛠️ You will prepare and maintain IT process documentation, ensuring its clarity, up-to-date status, and real-world application, proposing concrete actions.

✨ You will keep the process repository organized and ensure the traceability and versioning of the documentation.

🚀 You will support teams transversally in the adoption of new methodologies and processes, facilitating their understanding and correct application.

💼 You will monitor compliance with defined processes, identifying deviations and optimization opportunities.

🔒 You will ensure the continuous update of the methodology as needs evolve.

How you'll work

Full-time

Gross annual compensation based on your experience entre

€29,678 to €45,054

About Mercadona

Mercadona is Spain's largest supermarket chain and a leading food retailer in the Iberian Peninsula. Founded in 1977 in Valencia, it operates over 1,600 stores across Spain and Portugal, with a workforce exceeding 90,000 employees. The company is known for its vertically integrated supply chain, private-label products, and a strong focus on operational efficiency and customer service.

Mercadona's headquarters are in Valencia, and it has a significant presence throughout Spain, with stores, logistics centers, and offices in nearly every region. The company is deeply rooted in Spanish culture and is a major employer, offering stable, long-term contracts and internal promotion opportunities. For international professionals, Mercadona provides a unique opportunity to work in a large, stable Spanish company, though most roles require Spanish language proficiency and are focused on retail operations, logistics, and technical maintenance.

Industry: Retail
Founded: 1977
Employees: 50,000–100,000
Headquarters: Valencia, Spain
In Spain: Valencia, Madrid, Barcelona and 19 more

Good to know if you are moving

Mercadona is the largest supermarket chain in Spain, with over 1,600 stores, making it a stable and prominent employer.
The company is headquartered in Valencia, Spain, and has a strong presence across all Spanish regions.
Mercadona offers permanent contracts and internal promotion opportunities, which are attractive for long-term career development.
Most roles require Spanish language proficiency, as they involve direct customer service or operational tasks.
The company is known for its 'Total Quality' model, which emphasizes employee training and customer satisfaction.

All open roles at Mercadona