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Plan Administrator - Group Health Policies

Remote, Madrid·Added 8 days ago (last checked 19 Oct)

Mercer

3 open roles

Our summary

Work mode
Remote (Madrid)
Contract
Permanent contract
Spanish
Native level
Experience
2+ years
Education
University degree
Benefits
Private health insurance

Visa options

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

  • Technician in Administration/ Diploma in Business Sciences/ Bachelor's Degree in Business Administration and Management or similar.
  • 2-5 years of experience in the health insurance sector.
  • Native Spanish speaker.
  • Proficiency in MS Office (especially Excel).
  • Planning, autonomy, and organization.
  • Ability for verbal and written communication.
  • Client service skills.

Nice to have

  • Advanced level of English.
  • Initiative, proactivity, teamwork, communication, and commitment.

The role

We are looking for a talented person to join our Operations team at Marsh. This position will be located in Madrid or Barcelona. This is a hybrid role that requires working at least three days a week in the office.

This person will be joined to the Brokerage department and will be responsible for the administration of the group Health policies of some of our clients.

What you'll do

  • Data collection for policy renewals.
  • Review of insurer reports and their adequacy to the data communicated by the client.
  • Analysis of renewal proposal files from the insurer for validation, reviewing both insured data and premium calculations, coverages, etc.
  • Review, preparation, and sending of the portfolio renewal documentation to the client.
  • Handling client inquiries, certificate requests, etc.
  • Management of movements and changes to insured data in the policies under mediation.

About Mercer

Mercer is a global consulting leader in health, wealth, and career services, operating as a wholly owned subsidiary of Marsh McLennan. With a workforce of over 25,000 employees across 130+ countries, Mercer advises organizations on employee benefits, retirement, investment, and talent strategies, and is known for its influential compensation and benefits surveys. The company's consulting and technology solutions help businesses manage their most valuable asset—their people—while also serving as a major player in the broader professional services industry.

In Spain, Mercer has a significant presence in Madrid, where it operates as part of the Marsh McLennan network, offering roles across actuarial, client management, and operations, as well as opportunities within its sister firms Oliver Wyman and NERA. The Spanish office is a hub for talent in insurance, benefits administration, and flexible compensation, and it actively recruits international professionals, including those with Spanish or Portuguese language skills. Mercer's culture emphasizes professional development, data-driven insights, and a collaborative environment, making it an attractive destination for relocating professionals seeking a global career with local impact.

Industry
Consulting
Founded
1937
Employees
25,000+
Headquarters
New York City, USA
In Spain
Madrid
Website
mercer.com

Good to know if you are moving

  • Mercer is part of Marsh McLennan, a global professional services network, offering opportunities to work across different brands like Oliver Wyman and NERA.
  • The Madrid office is a key hub for insurance and benefits operations, with many roles requiring Spanish language skills, but some positions welcome international candidates with Portuguese or other language abilities.
  • Mercer offers structured internship programs (Becas) in areas like actuarial, client management, and operations, which can be a gateway for international graduates.
  • As a global company, Mercer provides opportunities for cross-border career mobility and exposure to multinational clients.
  • The company is known for its strong focus on employee benefits and flexible compensation, which may be relevant for understanding local work culture.

In their own words

About the company & team

  • We help you develop your full potential through professional growth opportunities, interesting work, and a strong sense of purpose, with leaders who support you along the way.
  • We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and make an impact on colleagues, clients, and communities.
  • Our scale and global presence allow us to offer a wide variety of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. In accordance with Section 40.2 of the Royal Legislative Decree 1/2013, of 29 November, approving the Consolidated Text of the General Act on the Rights of Persons with Disabilities and their Social Inclusion, Marsh will provide a reasonable accommodation to employees and prospective employees up to the point of undue hardship as required for the individual's particular restrictions and limitations.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

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