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Technical Aftersales Manager

On-site in Madrid·Added 3 months ago (last checked 12 Oct)

Agency

Michael Page España

1393 open roles

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Overview

Salary: €70,000 - €80,000 a year
About €3,950 - €4,410 a month after tax, or €4,110 - €4,750 under the Beckham regime.
Work mode: On-site, Madrid
Contract: Permanent contract
Spanish: Fluent
English: Required
Experience: 10+ years

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Pay clears the EU Blue Card threshold
The advertised pay is over the €41,356 bar, so the route exists if Michael Page España uses it.

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Skills

Pay & benefits

What you'll get

Responsible for aftersales technical and operational performance of the Spanish dealer network.

The role

Responsible for aftersales technical and operational performance of the Spanish dealer network

Automotive Industry
New creation position

What you'll do

Lead dealer technical support activities (hotline, case management), manage Technical Service Bulletins, and escalate complex technical issues to HQ.
Serve as the primary technical contact for the dealer network.
Implement and control warranty policies, analyse warranty trends, and support dealers in correct warranty processes and compliance.
Deploy the technical training strategy for Spain, covering new models, EVs, and ADAS.
Ensure certification, launch readiness, and training quality through external training partners.
Coordinate recalls and service campaigns, ensuring clear dealer communication, correct execution, completion monitoring, and reporting to HQ and authorities.
Conduct workshop audits, assess compliance with service and safety standards, identify gaps, and drive corrective actions with dealers.
Manage outsourced technical training providers, ensuring alignment with curricula, quality standards, budgets, and KPIs.

¿A quién buscamos (H/M/D)?

10 Years plus experience in automotive aftersales or technical service management
Strong knowledge of dealer operations, warranty control, and modern vehicle technologies (EV/ADAS)
Proven ability to manage dealer networks and external partners
Fluent Spanish and English

Hiring process

2 steps2 interviews

CV registration
Consultant contact
With a specialist Michael Page consultant
If they see that your experience and motivations fit the values and needs of a hiring company, they will contact you to start the selection process: they will learn about your expectations, answer your questions and help you prepare for each stage of the process.
Company interview
With a client company
If your application progresses, we will help you prepare for the interview with useful information about the company, its culture and what it looks for in a profile like yours.
Final stage and negotiation · With a client company

The final stages are set by the client company: Michael Page acts as an intermediary, and the interview and decision rest with the hiring company.
Support continues after the contract is signed.
Michael Page cannot support every candidate; registering and keeping your profile up to date opens the door to future processes.

About Michael Page España

Michael Page is a global recruitment consultancy and part of PageGroup, one of the world's leading professional recruitment firms. The company specializes in placing mid-to-senior level professionals across a wide range of sectors, including technology, engineering, finance, sales, and human resources. With a strong presence in Spain, Michael Page operates offices in major cities and offers services such as executive search, temporary staffing, and outsourcing solutions.