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After Sales Manager

Hybrid in Alcobendas·Added 2 days ago (last checked 7 Nov)

Agency

Marlex Recruiting

848 open roles

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Our summary

Salary: Up to €45,000 a year
About €2,720 a month after tax.
Work mode: Hybrid, Alcobendas
English: Required
Experience: 3+ years
Education: University degree

Visa options

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The advert says visa sponsorship isn’t available for this role.
Pay clears the EU Blue Card threshold
The advertised pay is over the €41,356 bar, so the route exists if Marlex Recruiting uses it.

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Skills

This job advert was originally written in Spanish.

Requirements

What we're looking for

University degree, preferably in Mechanical, Electronic, Industrial, Robotics Engineering, or similar.
Minimum of 3 years of experience in after-sales, technical service, or SAT positions within the machinery sector or similar industrial environments.
Technical knowledge of mechanics, electricity, electronics, and hydraulics.
Experience in coordinating technical teams and managing incidents.
Knowledge of warranty management, spare parts, and technical support.
Minimum English level B1-B2.
Availability to travel occasionally throughout Spain and Portugal.

Nice to have

Experience in agricultural, industrial, gardening, or construction machinery.
Knowledge of robotics and automated machinery.
Proficiency in SAP R3.
Portuguese language skills.

Pay & benefits

What you'll get

Joining a consolidated international company that is a leader in its sector.
Stable contract and a project with responsibility over after-sales operations in Spain.
Salary of up to €45,000 gross per year, plus a 10% variable component based on objectives.
Hybrid modality: 4 days on-site and 1 day of teleworking per week.
Location: Alcobendas (Madrid).
Occasional travel throughout Spain and Portugal.
Expected start date for January 2027.

The role

At Paul Marlex, a consultancy specializing in talent selection, we are collaborating with an international leading company in the machinery and equipment sector, in the search for an After Sales Manager to join their team in Madrid.

We are looking for a person with experience in after-sales management and technical service, who wants to take on a key role in the coordination of service operations, customer satisfaction, and continuous improvement.

What you'll do

As After Sales Manager, you will be responsible for leading the company's after-sales and technical service activities in Spain, guaranteeing the quality of the service offered to customers and distributors, as well as the efficiency of processes and operations.

Lead and coordinate B2B and B2C after-sales and technical support activities.
Manage and supervise technical incidents, warranties, and product quality issues.
Coordinate and develop the technical service team.
Manage the relationship and provide technical support to distributors and customers.
Supervise the management and sale of spare parts.
Analyze incidents, identify root causes, and coordinate corrective actions.
Design and deliver technical training programs for distributors and service teams.
Participate in continuous improvement initiatives, process optimization, and cost reduction.
Monitor performance indicators (KPIs) and collaborate with the group's international teams.

About Marlex Recruiting

Marlex Recruiting is a Spanish recruitment and staffing agency based in Girona, specializing in connecting companies with qualified professionals across various sectors, including industrial, engineering, IT, and commercial roles. With a strong presence in the Catalan region, Marlex provides both permanent and temporary staffing solutions, leveraging a deep understanding of the local job market to serve both clients and candidates effectively.

For international professionals, Marlex offers a gateway to opportunities in Spain, particularly in the dynamic industrial and tech hubs of Catalonia. The company's work culture is client-focused and results-driven, with a team of recruiters who are experienced in navigating the Spanish labor market. While Marlex primarily serves the local market, its services can be valuable for international candidates seeking employment in Spain, especially in the Girona and Barcelona areas.