€23K
🇬🇧 🇪🇸Financial Products and Services Trainer
Hybrid in Madrid·Full-time·Added yesterday
MSX International
23 open roles
Overview
Job details
Full-time hours
Per the ad.
Hybrid
Office and home days — the ad has the split.
Requirements
Have the right to work in Spain
MSX International doesn't mention sponsorship in the ad.
Work in English
English is required, per the ad.
Be near Madrid, Spain (Hybrid) for hybrid days
No relocation package mentioned.
This job was automatically translated to English,.
The role
The main objective of the role is to ensure that our client's commercial network (sales and after-sales) has the necessary skills and knowledge regarding: financial products and services, taxation, processes, and tools, in order to efficiently and sustainably achieve commercial and service quality results.
What you'll do
• You will be a transmitter of the commercial strategy to the commercial network and will promote the products and services defined by the client at all times.
• You will design, develop, and deliver training on financial products and services in face-to-face, e-learning, and virtual formats.
• You will create teaching guides, manuals, and presentations to facilitate the understanding and application of theoretical concepts.
• You will need to review, adapt, and update courses with the latest market information, as well as adapt material received from the client.
• You will develop the training calendar in coordination with the client.
• You will plan and manage the logistics of training courses (scheduling sessions and coordinating necessary resources and spaces).
• You will participate in on-site follow-up, evaluating the knowledge of the commercial teams within the network and identifying new needs.
• You will analyze the results of the training actions delivered and prepare follow-up reports.
Requirements
What we're looking for
· You have a valid driver's license and are willing to travel regularly.
· You have experience as a trainer and/or coach.
· You have knowledge of the automotive sector and specifically the financial sector: total cost of mobility (TCM), credit, leasing, and renting.
· You have an English level of B2.
· You consider yourself a person with excellent communication skills, analytical ability, and organizational skills.
· You are innovative and value autonomy at work.
· You have the ability to synthesize information and a preference for teaching.
· You have a service vocation.
· You are comfortable working in a team.
Nice to have
· A higher education degree is desirable.
· It is desirable that you have used or are familiar with training development and management tools: Office 365, Canva, Prezi, Adobe Suite, LMS, interactive mobile apps, digital whiteboards, etc.
The role
El objetivo principal del rol es asegurar que la red comercial (venta y posventa) de nuestro cliente disponga de las habilidades y conocimientos necesarios sobre: productos y servicios financieros, fiscalidad, procesos y herramientas con el fin de alcanzar, de forma eficiente y sostenible en el tiempo, los resultados comerciales y de calidad de servicio.
What you'll do
• Serás trasmisor de la estrategia comercial ante la red comercial y promocionarás los productos y servicios que defina el cliente en cada momento.
• Diseñarás, desarrollarás e impartirás las formaciones sobre productos y servicios financieros bajo la modalidad presencial, e-learning y virtual.
• Crearás guías didácticas, manuales y presentaciones para facilitar la comprensión y aplicación práctica de los conceptos teóricos.
• Deberás revisar, adaptar y actualizar los cursos con la última información del mercado. Así como adaptar el material recibido por parte del cliente.
• Elaborarás el calendario de formaciones en coordinación con el cliente.
• Planificarás y gestionarás la logística de los cursos de formación (programación de convocatorias y coordinación de recursos y espacios necesarios)
• Participarás en el seguimiento de la actividad sobre el terreno, evaluando el conocimiento de los equipos comerciales de la red comercial y detectando nuevas necesidades.
•Analizarás los resultados de las acciones de formación impartidas y realizarás informes/reportes de seguimiento.
Requirements
What we're looking for
· Dispones de carné de conducir y estás dispuesto a viajar de forma habitual·
· Tienes experiencia como formador y/o coach.
· Tienes conocimientos del sector automotriz y específicos del sector financiero: coste total de movilidad (TCM), crédito, renting y leasing.
· Cuentas con un nivel de inglés B2+.
· Te consideras una persona con excelentes habilidades comunicativas, capacidad de análisis y organización
· Eres innovador y valoras la autonomía en el trabajo
· Tienes capacidad de síntesis y predilección por la enseñanza
· Tienes vocación de servicio
· Te sientes cómodo trabajando en Equipo
Nice to have
· Grado superior deseable.
· Deseable que hayas utilizado y/o conozcas el uso de herramientas para el desarrollo y la gestión de la formación: Office 365, Canva, Prezi, Paquete Adobe, LMS, Aplicaciones móviles de dinamización, pizarras digitales, etc.
About MSX International
MSX International is a global leader in automotive retail solutions, providing dealership management systems, sales and marketing services, and customer relationship management (CRM) solutions to automotive manufacturers and dealers. With a workforce of over 5,000 employees across more than 20 countries, the company supports the entire automotive retail ecosystem, from vehicle sales and financing to aftersales and customer retention. MSX International is a well-established player in the automotive industry, known for its technology platforms and business process outsourcing services.
In Spain, MSX International has a significant presence with offices in Madrid and Barcelona, supporting major automotive brands in the Spanish market. The company's work culture is international and collaborative, with multilingual teams serving clients across Europe. For international professionals, MSX offers opportunities in roles such as AI Solutions Architect, Customer Service Representatives (with Dutch, French, and German language requirements), and various technical and business development positions, making it a viable option for those looking to build a career in Spain's automotive and tech sectors.
- Industry
- Automotive
- Founded
- 1985
- Employees
- 5,000–10,000
- Headquarters
- Southfield, USA
- In Spain
- Madrid
- Website
- msxi.com
Good to know if you are moving
- MSX International has a significant presence in Spain, with offices in Madrid, and offers roles that require multilingual skills (Dutch, French, German), which can be an advantage for international professionals.
- The company provides a structured career path in automotive technology and customer service, with opportunities to move between different functional areas.
- Roles in Spain include technical, IT, and business development positions, often with a focus on the automotive sector.
- The company supports professional development and offers a collaborative, international work environment.
In their own words
About the company & team
MSX International Group is the world's leading provider of outsourced commercial solutions for the automotive sector and operates in more than 80 countries.
MSXI's extensive industry experience, combined with advanced data analysis and customized software solutions, improves the performance of automotive dealer networks by increasing revenue, reducing costs, and improving customer satisfaction.
Additional information
With more than 5,000 employees located in more than 80 countries around the world, our teams deliver a leading industry experience that encompasses:
- Consumer Engagement
- Parts, Accessories, and Service Performance
- Actionable Insights
- Repair Optimization and Compliance
- Learning Solutions
- Distribution and Sales Performance
Our proven track record means we now collaborate with nearly all automotive manufacturers in the market.
MSX's Purpose
To empower those who drive and create, so they can thrive in our constantly changing world.
MSX's Mission
To leverage our mobility expertise, the creativity of our global teams, and the power of technology to create customized, sustainable, and innovative solutions.
MSX's Vision
To be the first choice for clients, recognized for our operational excellence and our commitment to driving change and innovation in the mobility industry.
MSX is an employer that promotes equal opportunities and positively encourages applications from suitably qualified and eligible candidates, regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, or maternity. As users of the disability confidence scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.
About the company & team
MSX International Group es el proveedor líder mundial de soluciones comerciales externalizadas para el sector de la automoción y opera en más de 80 países.
La amplia experiencia de MSXI en el sector, combinada con un avanzado análisis de datos y soluciones de software personalizadas, mejoran el rendimiento de las redes de concesionarios de automoción aumentando los ingresos, reduciendo los costos y mejorando la satisfacción del cliente.
Additional information
Con más de 5,000 empleados ubicados en más de 80 países alrededor del mundo, nuestros equipos brindan una experiencia líder en la industria que abarca:
- Compromiso del Consumidor
- Rendimiento de Piezas, Accesorios y Servicio
- Información Procesable
- Optimización y Cumplimiento de Reparaciones
- Soluciones de Aprendizaje
- Rendimiento de Distribución y Ventas
Nuestra trayectoria probada significa que ahora colaboramos con casi todos los fabricantes de automóviles en el mercado.
El Propósito de MSX
Empoderar a quienes impulsan y crean para que prosperen en nuestro mundo en constante cambio.
La Misión de MSX
Aprovechar nuestra experiencia en movilidad, la creatividad de nuestros equipos globales y el poder de la tecnología para crear soluciones personalizadas, sostenibles e innovadoras.
La Visión de MSX
Ser la primera opción de los clientes, reconocidos por nuestra excelencia operativa y nuestro compromiso con impulsar el cambio y la innovación en la industria de la movilidad.
MSX es un empleador que promueve la igualdad de oportunidades y alienta positivamente las solicitudes de candidatos debidamente cualificados y elegibles, independientemente de su sexo, raza, discapacidad, edad, orientación sexual, cambio de sexo, religión o creencias, estado civil, embarazo o maternidad. Como usuarios del programa de confianza en la discapacidad, garantizamos entrevistar a todos los candidatos discapacitados que cumplan los criterios mínimos para la vacante.
Location
MSX International · Madrid
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