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GGT Coordinator

Hybrid in Madrid·Added 28 days ago

Overview

Job details

  • €27,682 a year

    Gross, as stated in the ad.

    About €1,800 a month after tax.

  • Hybrid

    Office and home days — the ad has the split.

Requirements

  • Have the right to work in Spain

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

  • Be near Madrid for hybrid days

    No relocation package mentioned.

This job was automatically translated to English.

Pay & benefits

What you'll get

Offered

- Commissions as a percentage of objectives.

- Restaurant ticket.

- Salary: 27,682.30€ gross/year

Are you looking for a new challenge?

Requirements

What we're looking for

Requirements:

- Have experience in Groups and Events handling and/or the Hotel Sector.

- Be a goal-driven, determined person able to meet deadlines and work well
under pressure.

- Have the ability to effectively multi-task and juggle multiple responsibilities at once

- Cooperative and communicative attitude with co-workers, managers and
employees.

- Excellent communication skills and ability to lead and guide

- Organized and methodical person

- Critical thinking and problem-solving skills essential

The role

The person who joins will be part of our reservations department, coordinating a team of agents to manage requests received through different sales channels of our clients in Europe.

What you'll do

Functions:

- Support agents on their daily tasks

- Detect improvement areas within the team by monitoring agents' handling and
providing feedback, setting action plans and following up on them.

- Work closely with the Training and Quality Team in order to make the team provide
excellent service to our customers

- Define priorities in order to achieve our goals and organize the team
accordingly.

- Think outside the box and detect improvement areas in order to have more efficient
processes and procedures

How you'll work

- Hybrid work model. Monday to Friday. Time slot 08:00-20:00h

About NH Hotels (Minor Hotels)

NH Hotels, part of Minor Hotels, is a major international hotel group headquartered in Madrid, Spain. The company operates a diverse portfolio of hotels across Europe, the Americas, and Asia, including the NH, NH Collection, and Anantara brands. With a strong presence in Spain, NH Hotels manages numerous properties in key cities and resort destinations, offering a wide range of hospitality services from luxury stays to business accommodations.

For international professionals, NH Hotels offers significant opportunities in Spain, with roles spanning hotel operations, culinary arts, and corporate functions. The company's culture emphasizes service excellence and career development, and its global footprint provides a dynamic environment for those looking to build a career in hospitality. With a central office in Madrid and properties across Spain, it is an attractive employer for those seeking to work in one of Europe's top tourism markets.

Industry
Hotels
Founded
1978
Employees
10,000–50,000
Headquarters
Madrid, Spain
In Spain
Madrid, Barcelona, Marbella and 8 more

Good to know if you are moving

  • NH Hotels is headquartered in Madrid, Spain, making it a central player in the Spanish hospitality market.
  • The company is part of Minor Hotels, a global group with properties in over 50 countries, offering international career mobility.
  • Many roles in Spain, such as reservations agents, require multilingual skills (e.g., German, French), which can be an advantage for international candidates.
  • The company offers a range of positions from entry-level to management, with opportunities in both urban and resort locations across Spain.
  • NH Hotels has a strong focus on training and development, with programs like paid internships in commercial and talent acquisition departments.

In their own words

About the company & team

Minor Hotels is a global hospitality group operating over 550 hotels, resorts and residences in 56 countries in Asia-Pacific, the Middle East, Africa, the Indian Ocean, Europe and the Americas. As a hotel owner, operator and investor, Minor Hotels fulfils the needs and desires of today's global travellers through its diverse portfolio of eight hotel brands - Anantara, Avani, Elewana, NH, NH Collection, nhow, Oaks and Tivoli. As part of Minor Hotels, the region of Minor Hotels Europe & Americas is responsible for more than 350 properties in 30 countries and plans to grow across all segments, with a focus on its upper-upscale and luxury brands.

Additional information

Minor Hotels Europe & Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities.

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