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Brand Manager

On-site in Barcelona·Full-time·Added today (last checked 31 Oct)

Noatum

44 open roles

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Our summary

Work mode: On-site, Barcelona
Contract: Full-time
Spanish: Fluent
English: Required
Other languages: Catalan
Experience: 3+ years
Education: University degree
Benefits: Private health insurance, flexible pay plan

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Skills

Requirements

What we're looking for

Higher Vocational Qualification or University Degree in Business Administration, International Trade, Logistics, or a related field.
Minimum of 3 years of experience in a similar Customer Service, Account Management, or Customer Relationship role.
rofessional working fluency in English, Spanish, and Catalan.Strong customer-facing and stakeholder management experience.
Ability to work effectively in dynamic operational environments and manage multiple priorities simultaneously.
Availability for occasional visits to operational areas using the required Personal Protective Equipment (PPE).

Pay & benefits

What you'll get

Join a leading company in the logistics and automotive sector.
Work in an international and multicultural environment.
Flexible benefits package, including private medical insurance, transportation, childcare vouchers and training support.
Access to continuous learning and development opportunities through LinkedIn Learning and our Corporate University.
Professional growth and career development opportunities within a growing organization.
Direct involvement in driving the safety and sustainability of our operations.

The role

What you'll do

Act as the primary point of contact for assigned automotive brands, ensuring a high level of customer service and relationship management.
Translate customer instructions and requirements into clear operational actions for internal teams and service providers.
Coordinate with Operations, Yard, Transport, Technical, and Customer Service teams to ensure efficient service delivery.
Monitor agreed lead times, service levels, and vehicle flows, proactively identifying and resolving potential issues.
Manage and follow up on damage claims, incidents, exceptions, and customer complaints, ensuring timely communication and resolution.
Facilitate communication between customers and operational teams to align priorities and expectations.
Negotiate delivery timelines, operational priorities, and service solutions when required.
Monitor service performance and provide customers with operational updates, reports, and KPI information.
Ensure customer requirements and operational procedures are correctly implemented and maintained.
Identify opportunities for service improvement and support the implementation of process enhancements.
Maintain accurate records and update relevant operational and customer management systems.
Participate in customer meetings and support business reviews when required.
Conduct occasional visits to operational areas while complying with all applicable safety requirements and PPE regulations.

About Noatum

Noatum is a leading provider of maritime services, logistics, and port operations, with over 50 years of experience. The company operates through three main business areas: Noatum Maritime, Noatum Logistics, and Noatum Ports, offering services such as regular line maritime services, tramp agency, reefer cargo, dry cargo chartering, international transport, project cargo, customs, and technologically advanced port facilities. Noatum is part of AD Ports Group, a global trade, logistics, and industry group based in Abu Dhabi, which fully integrated Noatum into its structure to enhance service delivery.

Noatum has a significant presence in Spain, with offices in multiple cities including Barcelona, Madrid, Valencia, and others, as evidenced by its careers page. The company's Spanish headquarters is located in Barcelona, at Torre Auditori, Passeig de la Zona Franca 111. Noatum's global operations span numerous countries across Europe, the Americas, Asia, and Africa, offering international professionals opportunities in logistics, maritime, and port services. The company emphasizes its commitment to people, safety, sustainability, and quality, making it a relevant employer for those seeking careers in the logistics sector in Spain.

Industry: Logistics
Headquarters: Abu Dhabi, UAE
In Spain: Barcelona, Madrid, Valencia and 8 more

Good to know if you are moving

Noatum is part of AD Ports Group, a global trade, logistics, and industry group based in Abu Dhabi, which may offer international career mobility.
The company has a strong presence in Spain with offices in multiple cities including Barcelona, Madrid, Valencia, and Zaragoza, providing opportunities across the country.
Noatum's Spanish headquarters is located in Barcelona, a major European logistics hub, offering a dynamic work environment.
The company operates in over 15 countries, including the US, UK, Germany, China, and various Latin American and Asian markets, indicating a global footprint.
Noatum's careers page lists numerous job openings in Spain across logistics, maritime, and port services, suggesting ongoing hiring needs.

In their own words

Additional information

At Noatum Automotive, we are committed to equal opportunities and non-discrimination regardless of gender, race, religion, disability, age, or sexual orientation throughout all recruitment processes. We are dedicated to maximizing diverse talent and preventing any form of discrimination.

All open roles at Noatum