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After-Sales Product Manager

On-site in Madrid·Added 24 days ago

Nortempo

885 open roles

Overview

Requirements

  • Have the right to work in Spain

    Nortempo doesn't mention sponsorship in the ad.

  • Work on-site in Madrid

    No relocation package mentioned.

  • Have 3+ years of experience

    Mid-level role.

  • University degree

    “Titulación universitaria en Ingeniería Técnica o similar.” — per the ad.

This job was automatically translated to English.

Pay & benefits

What you'll get

What do we offer?

Joining a consolidated company within the field of sales and distribution.

Fixed + variable remuneration linked to objectives.

Medical insurance and corporate benefits package.

The role

Reporting directly to the Commercial Director and in coordination with the Technical Management, the selected person will be responsible for identifying customer needs and problems through the analysis of data, feedback, complaints, and behavior, transforming this information into business opportunities and improvement proposals.

Their mission will be to drive the growth and profitability of the after-sales area, developing new revenue streams, optimizing maintenance and spare parts sales lines, and coordinating the involved commercial and technical teams.

description

At Nortempo Selección, we are looking for a AFTER-SALES PRODUCT MANAGER for a great professional opportunity in San Fernando de Henares (Madrid), within a consolidated company specializing in sales and distribution.

Business development and new opportunities

  • Identify and analyze new revenue streams for the after-sales area.

  • Detect new business opportunities through the analysis of markets, customers, suppliers, services, and products.

  • Identify customer needs and problems based on data, feedback, complaints, and behavior.

  • Propose new solutions, services, and products aimed at increasing customer satisfaction and loyalty.

  • Analyze the potential of new markets and customer segments.

  • Contribute to the development and execution of the area's business plan.

Product management and after-sales lines

  • Participate in the definition and development of strategies for the different maintenance and spare parts sales lines.

  • Monitor the evolution of product and service lines.

  • Analyze results and detect opportunities for improvement.

  • Ensure compliance with established business and quality objectives.

  • Identify cross-selling opportunities between the different business lines.

Data analysis and KPIs

  • Define and develop key KPIs for the monitoring and control of the business plan.

  • Analyze indicators related to sales, maintenance, spare parts, quality, and profitability.

  • Prepare reports and analyses that facilitate decision-making.

  • Detect deviations from established objectives and propose corrective measures.

  • Transform data obtained from customers and the business into concrete action proposals.

  • Monitor the quality indices associated with the different business lines.

Supplier and purchasing management

  • Coordinate with the head of the central purchasing office regarding corporate policies for spare parts supplier management.

  • Participate in the management and optimization of the supplier portfolio.

  • Identify strategic suppliers and new collaboration opportunities.

  • Establish and negotiate strategic agreements in accordance with the defined business plan.

  • Monitor the evolution of suppliers and their impact on the business.

Requirements

Job requirements

Education

University degree in Technical Engineering or similar.

Additional training in the business, management, or leadership field will be valued.

Having postgraduate training, such as an MBA, PDD, or PDG, will be valued.

Experience

Minimum 3 years of experience in positions of similar characteristics and/or responsibilities.

Hiring process

Tras inscribirte en una oferta, el equipo de selección de Nortempo revisa tu perfil y valora tu encaje con la posición; si tu experiencia se adapta a lo que busca la empresa, se ponen en contacto contigo para avanzar en el proceso 1 interview

  • Nortempo es una ETT: las fases finales las define la empresa cliente.
  • Inscribirse y participar en sus procesos de selección es gratuito; nunca solicitan pagos ni contraprestaciones económicas.
  • Aunque la oferta se cierre, tu perfil sigue en su comunidad de talento y pueden contactarte para nuevos procesos.

About Nortempo

Nortempo is a Spanish staffing and recruitment company specializing in industrial, logistics, healthcare, and administrative personnel. Founded in A Coruña, it operates across Spain, providing temporary and permanent staffing solutions to a wide range of sectors, including logistics, industry, healthcare, and retail.

For international professionals, Nortempo offers a direct entry point into the Spanish labor market, with a strong presence in Galicia and expanding operations across the country. The company's work culture is practical and field-oriented, and many roles (such as warehouse, transport, and industrial maintenance) are open to candidates with EU work authorization. While Spanish language skills are often required for client-facing roles, the company's scale and variety of positions make it a relevant option for those seeking operational work in Spain.

Industry
Staffing

In their own words

About the company & team

  • Coordinate and lead the commercial and technical teams under their direct supervision.

  • Provide support to the rest of the corporate network to boost cross-selling opportunities.

  • Foster collaboration between the commercial and technical teams.

  • Coordinate with the reference technicians of the different geographical areas.

  • Monitor the evolution of the maintenance area together with the technical teams.

  • Contribute to process improvement and team development.

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