IT Support Technician N1

🌟What are we looking for? 

• We are looking for people with strong organizational skills and impeccable work methodology; in this team, everyone contributes.
• At Nunsys Group, camaraderie is essential. We support each other to overcome any challenge and achieve our goals as a team.
• Minimum of 1 year of experience in the tasks described above.
• We require at least a vocational training qualification (Intermediate Level) in Computer Science.
• You must have user support knowledge of:
• Windows operating systems.
• Windows Server
• Office 365.
• SharePoint.
• OneDrive and other Microsoft cloud applications.
• Knowledge of Azure.

If you have experience in this role and want to be part of our team, we are on the right track! 

Of course! We positively value having ITIL v3 certification or later and having a high capacity for empathy in customer service, as well as rigor in following IT processes, as this will be necessary to guarantee the correct management of incidents.

Additionally, we will consider basic knowledge of Active Directory environments, Windows Server 2008/2012, and associated services (DNS, DHCP, File Services – DFS, Print Services), virtualization (VMware, Hyper-V…), and desktop and application virtualization (Citrix).

It is also preferable that you have a good level of English, as it will allow you to communicate effectively in a global environment and handle technical documentation in this language.

💰 Competitive remuneration package in line with the knowledge and experience contributed.

🌴 Intensive working day for three months in summer and every Friday of the year. 

📚 In our team we believe in people and their talent, which is why we bet on the training of our professionals.

💳 Possibility of joining the flexible compensation program: Childcare Voucher, Restaurant Card, Transport Card, and Health Insurance. 

🤑 Discounts at different establishments, on products (appliances, fashion, technology) and services (travel, car rental, health). 

💗 A diverse and, above all, inclusive environment where people come first. 

🎉 It's not all work, there's also time for fun! We have different events throughout the year, from our "Christmas Jumper Day" to our Halloween costume contest, we are always looking for ways to create a fun environment.  

And many more things we want you to discover! 

Do you want to join us and be part of the change? 

Are you passionate about technology? Do you want to develop yourself in a dynamic and constantly growing company? We are looking for you! At Nunsys Group, we are expanding our team; we are looking for an N1 IT Support Technician to join our Mallorca delegation.

Our journey began in 2007 and we have one goal: to be the leading Spanish technology company. We are passionate about digital transformation and we have a great portfolio of technology solutions. Thanks to this, we guarantee that we can face any challenge our clients present to us.

We currently have more than 2,600 professionals and a presence in 25 Spanish cities, as well as Portugal, the USA, Colombia, and Ecuador. And this is only the beginning!

Your mission will be to provide IT support to users to ensure the proper functioning of systems and equipment.

And what does the project involve? The day-to-day is very varied, but some of the functions you will participate in are:

• Resolving incidents and technical problems.
• Installing and configuring equipment and software.
• Maintaining and updating systems.
• Managing networks and servers.
• Providing remote and on-site assistance to users.
• Documenting and tracking incidents.
• Coordinating with other departments to solve complex problems.