L2 Platform Operations Engineer – MuleSoft

Hybrid in Madrid·Full-time·Added 25 days ago

Pasiona

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Overview

Job details

Permanent contract
Full-time hours.
Hybrid
Office and home days — the ad has the split.

Requirements

Have the right to work in Spain
Pasiona doesn't mention sponsorship in the ad.
Speak fluent Spanish
Listed as a requirement in the ad.
Work in English
English is required, per the ad.
Be near Madrid for hybrid days
No relocation package mentioned.
Have 3+ years of experience
Mid-level role.
University degree
“Computer Science or equivalent.” — per the ad.

Requirements

What we're looking for

3–5 years MuleSoft Platform Management, MuleSoft Omni/Flex Gateway, Terraform, OpenShift, GitHub, basic AWS & Azure, OAuth/OpenID & API Security, ITIL, Argo CI/CD, English C1, Computer Science or equivalent.

Nice to have

XML, XSD, WSDL, WS-*, Java, JSON, networking (VIP/firewalls/load balancers), certificate lifecycle, SOAP UI, Postman, ServiceNow, Linux.

Languages

English and Spanish are a must

The role

What you'll do

Role:

L2 operational support for the MuleSoft platform, ensuring platform stability, incident resolution and SLA compliance across AWS, Azure and OpenShift. This is a Platform Operations / L2 Support role, not an API Development position.

Main Tasks:

Manage and resolve L2 incidents within SLA.
Perform platform troubleshooting and log analysis.
Support deployments, releases and changes.
Execute runbooks, recovery procedures and operational tasks.
Document incidents, resolutions and known workarounds.
Perform basic Root Cause Analysis (RCA) and identify recurring issues.
Maintain simple automation scripts.
Support Flex/Omni Gateway operations.
Track actions and deliverables to closure.
Participate in production support meetings, on-call and major incidents.

How you'll work

Location: Europe Shift | Hybrid: 3 days onsite / 2 days remote

Ubicación

Madrid

About Pasiona

Pasiona is a technology consulting firm specializing in cybersecurity, cloud infrastructure, and digital transformation. The company operates as a strategic partner for enterprises, offering services that range from vulnerability management and penetration testing to AI-driven platform engineering and data integration. With a global footprint, Pasiona combines deep technical expertise with a strong focus on innovation, helping organizations modernize their IT environments and secure their digital assets.

In Spain, Pasiona has established a significant presence in Barcelona, where it runs its Spanish operations and serves as a hub for international talent. The company is known for its collaborative, engineering-driven culture and actively recruits international professionals, offering opportunities for growth in areas like AI, cloud security, and platform engineering. For international hires, Pasiona provides a multicultural environment and the chance to work on cutting-edge projects, making it an attractive destination for those looking to build a career in Spain's thriving tech sector.

Industry: Tech Consulting
Founded: 2010
Employees: 100–500
Headquarters: Barcelona, Spain
In Spain: Barcelona
Website: pasiona.com

Good to know if you are moving

Pasiona is headquartered in Barcelona, so international hires would be joining the company at its global HQ.
The company's working language is English, making it accessible for non-Spanish speakers.
Pasiona offers visa sponsorship and relocation support for international candidates.
The company has a strong focus on professional development and certifications in cybersecurity and cloud technologies.
Barcelona offers a high quality of life, with a strong tech ecosystem and international community.

All open roles at Pasiona