Customer Care Advisor
The role involves providing exceptional B2C customer support via chat, email, and phone. It offers a comprehensive benefits package including health programs and office amenities.
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No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
This job advert was originally written in Spanish.
🔎 Who are we looking for?
People with enthusiasm and a drive to make a difference.
With experience in a similar position in the retail sector.
With availability from Monday to Sunday.
🛂What do we offer?
Health program with an in-house psychologist
Free health insurance after 3 years on the team.
Free shoes from Pikolinos or Martinelli
Special discounts for you, your family, and friends
Additional benefits for being part of the team.
We want you to feel good, enjoy your day-to-day, and grow with us.
We are looking for a person to work 20h per week in our Almería store, to act as a Pikolinos ambassador.
📆 And for this, your main day-to-day functions will be:
Provide proactive customer service, being able to identify their needs and advise them on the product that best fits those needs.
Carry out loyalty actions in line with the company's policy.
Process payments, verifying the authenticity of the different payment methods.
Receive, stock, and control product inventory in the store, participating in stocktaking.
We believe that the best comes out when people can be themselves.
That is why our selection process guarantees equal opportunities, regardless of race, origin, ideology, religion, sex, nationality, age, sexual orientation, gender identity, disability, or any other personal or social condition.
Pikolinos is a Spanish footwear brand that designs, manufactures, and retails its own collections. The company operates a vertically integrated model, from product design and manufacturing to a network of branded retail stores across Spain, and is part of Grupo Pikolinos, a diversified group that also includes the Sesame Time staffing agency. The brand is known for its leather footwear, combining Mediterranean craftsmanship with contemporary design, and it has a significant presence in the Spanish retail market.
For international professionals, Pikolinos offers a chance to join a well-established Spanish company with a strong local retail footprint. The company's operations are primarily in Spanish, and its retail roles are customer-facing, making Spanish language skills essential for most positions. While the company is a recognized player in the Spanish footwear sector, its international brand recognition is moderate, and opportunities for non-Spanish speakers may be limited to corporate or back-office functions.
👟 What do you need to know about us before applying for this offer?
Grupo Pikolinos is more than a footwear company: we are a team of people who live by the values of our brands and reflect them in every step we take.
Through the designs of Pikolinos and Martinelli, committed to craftsmanship and sustainability, we are present in more than 50 countries and we make up a team of more than 800 people.
We work to create products that convey comfort, authenticity, and a very unique way of our seeing life: "Life is intense, get comfy and enjoy it step by step".
🔎What do we need?
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