The English-language job board for Spain
87,000+ live jobsOn-site in Elche·Full-time·Added today
Full-time
Per the ad.
Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Work in English
English is required, per the ad.
French
The ad asks for French, or counts it in your favour.
Work on-site in Elche
No relocation package mentioned.
Private health insurance
Per the ad: paid by the employer, or taken through flexible pay.
Gym access
Free or discounted, per the ad.
This job was automatically translated to English.
A person with the Pikolinos Group attitude.
Someone eager to make a mark, who brings positive energy and spreads smiles that can change someone's day.
With experience in customer service and in handling tools such as CRM.
If you are passionate about this world and enjoy providing good customer service, you will feel right at home here. Your day-to-day will consist of resolving inquiries and doubts about our products; therefore, we need the ability to resolve incidents. Marketplace customer service is a plus.
With an advanced level of English and French.
We need you to be able to communicate fluently in both English and French, and we will also value your mastery of other languages such as German.
We will accompany you from day one with an initial training plan that will make your landing easier.
In addition, you will enjoy:
Working hours from Monday to Friday with availability on weekends and holidays for sales campaigns depending on the time of year.
Health program with in-company psychologist
Free health insurance after 3 years on the team
Wellness corner to stretch and work more comfortably
Fresh fruit and nuts every morning
Subsidized catering every day
Free shoes Pikolinos or Martinelli
Special discounts for you, your family, and friends
Additional perks for being part of the team.
We care about you feeling good, enjoying your day-to-day, and growing with us.
What do you need to know about us before applying for this offer?
Grupo Pikolinos is more than a footwear company: we are a team of people who live by our brand values and reflect them in everything we do.
Through the designs of Pikolinos and Martinelli, committed to artisanal quality and sustainability, we have reached a presence in more than 50 countries and become a team of more than 800 people.
We work to create products that convey comfort, authenticity, and a very unique way of seeing life: "Life is intense, get comfy and enjoy it step by step."
We are looking for someone to join our team as a Customer Care Advisor and ensure an exceptional experience for our B2C customers, providing clear answers, a personal touch and support that strengthens satisfaction, loyalty and affection for our brands.
These will be the functions that will fill your agenda:
Multichannel attention (chat, email, telephone), managing requests with high quality standards.
Diagnose needs and offer effective solutions, ensuring the best result for the customer.
Follow up on cases until their complete resolution.
Care for the customer relationship, communicating with empathy and consistency with the Pikolinos identity.
Detect opportunities for improvement and pass them on to the corresponding areas.
Collaborate with other departments to resolve more complex incidents.
Register all information correctly in CRM.
Contribute to continuous improvement by participating in training, feedback, and proposing ideas.
Pikolinos is a Spanish footwear brand that designs, manufactures, and retails its own collections. The company operates a vertically integrated model, from product design and manufacturing to a network of branded retail stores across Spain, and is part of Grupo Pikolinos, a diversified group that also includes the Sesame Time staffing agency. The brand is known for its leather footwear, combining Mediterranean craftsmanship with contemporary design, and it has a significant presence in the Spanish retail market.
For international professionals, Pikolinos offers a chance to join a well-established Spanish company with a strong local retail footprint. The company's operations are primarily in Spanish, and its retail roles are customer-facing, making Spanish language skills essential for most positions. While the company is a recognized player in the Spanish footwear sector, its international brand recognition is moderate, and opportunities for non-Spanish speakers may be limited to corporate or back-office functions.
We believe that the best arises when people can be themselves. That is why our selection process guarantees equal opportunities, regardless of race, origin, ideology, religion, sex, nationality, age, sexual orientation, gender identity, disability, or any other personal or social condition.
or browse Junior·Fashion & Luxury·Multilingual Customer Service & BPO·Spanish Brands·Valencian Community·Fashion and Footwear
Key Account Manager to expand brand presence in international department stores. The role involves strategic account management, commercial negotiation, and business development.
This role involves providing proactive customer service and sales support in a Málaga retail store. It offers employee discounts and health benefits.
The role involves providing proactive customer service and managing stock across various stores in Barcelona. It offers employee discounts and health benefits.
This role involves providing proactive customer service and sales support at the Martinelli store in Seville. You will handle customer advisory, loyalty actions, payments, and stock management.
The role involves providing proactive customer service and managing stock in a retail store. It offers employee discounts and free footwear.
This role provides legal advice to various business areas of the Pikolinos Group. You will manage contracts, compliance, and legal risks for national and international operations.
This role involves analyzing economic variables for the Direct Channel to support strategic decision-making. You will monitor KPIs, manage P&L, and develop business forecasts.
This role involves providing proactive customer service and managing sales at a retail store. You will handle payments, stock control, and product merchandising. The position is located in Barcelona.
The role focuses on implementing Lean methodologies to optimize processes and improve efficiency. It offers a flexible schedule, training, and various wellness benefits.
The Business Development Manager will design and drive business growth strategies. The role offers flexible hours, training, and various wellness benefits. The position is based on-site in Elche.
The role involves analyzing and monitoring finished product purchases to support decision-making. It offers professional growth, training, and various office perks.
We are looking for footwear production professionals with experience in various manufacturing sections. The role offers intensive working hours and a wide range of company benefits.
€20k
🇬🇧€20k
🇬🇧€27k - €28k
🇬🇧
Hybrid in Madrid
€24k
🇬🇧
