Digital Technology Manager

🚀Would you like to lead the technological evolution of a digital channel and turn AI, data, and automation into real business results?

At Movistar Prosegur Alarmas, we are looking for a Digital Technology Manager to lead one of our most strategic challenges: building the technological capabilities that drive the evolution of our digital channel.

We are looking for much more than a purely technological profile.

We want to bring in someone capable of connecting Technology and Business, understanding the challenges of Marketing, Sales, and Customer Service, and transforming them into scalable, measurable, and impactful digital solutions.

Lead the technological roadmap of the Digital Channel, driving the evolution of our digital platforms, data, automation, and AI, from opportunity identification to implementation and scaling.

You will work transversally with areas such as Systems, Data/BI, Digital Marketing, Sales, Call Center, App, Product, and Legal/Compliance.

• You will define the architecture and the evolution roadmap of our digital platform.
• You will lead new capabilities oriented towards digital sales, self-management, and end-to-end experience.
• You will manage technological initiatives and vendors, prioritizing scalability, conversion, and customer experience.

• You will drive the evolution of our cloud platform and the use of data to optimize the digital funnel.
• You will lead integrations with ecosystems such as Google Cloud, Salesforce, Genesys, telephony, BI, and App, guaranteeing data quality, traceability, and reliability.

• You will be the technological reference for the Digital Channel in transversal AI initiatives.
• You will identify and scale AI use cases and agents applied to marketing, sales, and customer service.
• You will drive solutions such as digital assistants, automation, lead scoring, or agent support tools.
• You will help convert AI pilots into robust, measurable, and scalable solutions.

• You will translate business needs into clear and viable technological decisions.
• You will lead teams, projects, and vendors.
• You will define shared metrics between Technology and Business to measure the impact of digital initiatives.

• Senior experience in digital product, technological transformation, digital platforms, Martech, CRM, or commercial automation.
• Ideally, 8+ years of experience, including at least 3 years leading teams, projects, or vendors.
• Experience taking digital products or solutions from definition to production, with responsibility for results and adoption.
• Practical knowledge of cloud, APIs, integrations, data/analytics, CRM, and Contact Center platforms.
• Experience with Google Cloud, Salesforce, and/or Genesys will be especially valued.
• Real experience applying generative AI, automation, or agents to sales, marketing, customer, or service processes.
• Ability to navigate between business and technology, simplify complex decisions, and influence transversally.
• Higher education in Engineering, Technology, Data, Business Administration, or related disciplines.
• Professional English.

Here, technology is not an end in itself.

We want it to become a direct business lever, connecting digital product, data, automation, and Artificial Intelligence to transform the way we acquire, sell to, and serve our customers.

If you are passionate about taking technology from roadmap to production and from production to measurable impact, we want to meet you.

🌟 What we offer

• Permanent contract
• Fixed salary + Variable
• High-impact project on operations and business.
• Leadership of multidisciplinary technical teams.
• Dynamic environment focused on continuous improvement.
• Professional development in a leading company.

👉 Apply and help us build the next evolution of our Digital Channel.

#MPAJobs