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To fit this role, we require that you have:
We value our employees and offer:
Are you passionate about customer service and do you have experience in customer loyalty and retention? Are you motivated by direct interaction and the achievement of commercial objectives? This is your opportunity! Movistar Prosegur Alarmas, a world leader in security services, is looking to incorporate a committed and proactive professional into its sales team for the position of In-person Customer Retention Specialist.
Our mission is to make the world a safer place. We have more than 40 years of experience and a presence in more than 26 countries, offering comprehensive security
As a Field Retention Specialist, your main objective will be to ensure the satisfaction and loyalty of our current customers, as well as to identify and execute strategies to retain them. Your duties will include:
If you are looking for stable employment with growth potential and you are passionate about the world
Join us and help us build a safer future! 💪
Prosegur is a global security services company headquartered in Madrid, Spain, operating in 36 countries across 5 continents. With over 180,000 employees and 2025 sales of 4,930 million euros, it provides security solutions through four business lines: Alarmas (residential and business alarms), Seguridad (hybrid security combining people, technology, and data), Cash (cash logistics and management), and AVOS Tech (technology solutions for process management). The company celebrated its 50th anniversary in 2026 and is listed on the Spanish stock exchange.
In Spain, Prosegur has a strong presence with job opportunities across numerous cities, including Madrid, Barcelona, Valencia, Seville, Zaragoza, and many others. The company offers a range of roles from security guards and technicians to corporate positions in finance, IT, and data analysis. Prosegur emphasizes innovation and employee development, providing training through its corporate university and offering competitive salaries and benefits. For international professionals, the company's global footprint and diverse service lines present opportunities in a highly regulated sector that adapts to local legislation.
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🇪🇸€23k
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€9.39
