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Customer Service Teleoperator with Basque

Remote from Spain·Full-time·Added today (last checked 11 Nov)

Prosegur

296 open roles

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Our summary

Hours: Fixed shift · Monday to Friday
Work mode: Remote from Spain
Contract: Permanent, full-time hours
Spanish: Expected (ad in Spanish)
Other languages: Basque

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This job advert was originally written in Spanish.

Pay & benefits

What you'll get

Collective agreement salary (€1,281.681 gross/month for the 35-hour week).
Joining in a 100% remote work modality.
Permanent contract.
Training and Growth: we want you to be an expert in the sector, so you will receive comprehensive training. It will take place from November 26 to December 9, from 09:00 to 15:00. This is selective training to ensure excellence in service, but 50% is remunerated once the probationary period has been passed.

The role

At AVOS TECH, a BPO line of PROSEGUR, we are a company recognized as a Best Place to Work due to our commitment to well-being, professional development, and an excellent working environment.

We are currently looking for Teleoperators for one of our main clients in the healthcare sector.

What you'll do

Management of medical authorizations for clients.
Inquiries regarding medical networks and available centers.
Resolution of doubts and any management related to policy conditions.

WHAT YOU WILL EARN WITH US 🚀

YOUR SCHEDULE ⏱️

From MONDAY TO FRIDAY on a fixed shift in part-time employment of 35h per week in the morning schedule (8:00 to 15:00) or afternoon schedule (15:00 to 22:00), we adapt to your availability!

WHAT ARE WE LOOKING FOR IN YOU?⭐

People with excellence in speech and a clear orientation toward the customer.
Proactive profile, committed to their work and with a desire to improve.
Fluency in Basque is ESSENTIAL

If you are eager to learn and are looking for a job in a company that bets on people, this is your opportunity!

About Prosegur

Prosegur is a global security services company headquartered in Madrid, Spain, operating in 36 countries across 5 continents. With over 180,000 employees and 2025 sales of 4,930 million euros, it provides security solutions through four business lines: Alarmas (residential and business alarms), Seguridad (hybrid security combining people, technology, and data), Cash (cash logistics and management), and AVOS Tech (technology solutions for process management). The company celebrated its 50th anniversary in 2026 and is listed on the Spanish stock exchange.

In Spain, Prosegur has a strong presence with job opportunities across numerous cities, including Madrid, Barcelona, Valencia, Seville, Zaragoza, and many others. The company offers a range of roles from security guards and technicians to corporate positions in finance, IT, and data analysis. Prosegur emphasizes innovation and employee development, providing training through its corporate university and offering competitive salaries and benefits. For international professionals, the company's global footprint and diverse service lines present opportunities in a highly regulated sector that adapts to local legislation.

Industry: Security Services
Founded: 1976
Employees: 100,000+
Headquarters: Madrid, Spain
In Spain: Madrid, Barcelona, Valencia and 26 more

Good to know if you are moving

Prosegur is headquartered in Madrid, Spain, and has a significant presence across the country, with job openings in many Spanish cities.
The company operates in 36 countries, offering potential for international mobility and a global career.
Prosegur provides training through its corporate university, supporting professional development for employees.
Job opportunities range from security operations to corporate roles in finance, IT, and data analysis, catering to diverse professional backgrounds.
The company is listed on the Spanish stock exchange, indicating financial stability and transparency.

All open roles at Prosegur