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Patient Service Teleoperator

On-site in Quart de Poblet·Full-time·Added 4 days ago (last checked 22 Oct)

Servinform

66 open roles

Our summary

Work mode
On-site, Quart de Poblet
Contract
Fixed-term contract, full-time hours
Hours
Split day (jornada partida) · Monday to Friday

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  • The ad doesn’t mention sponsorship

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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This job advert was originally written in Spanish.

Requirements

What we're looking for

  • Experience in Customer Service and online back-office task management
  • Good proficiency in call center office applications
  • Availability for the indicated working day and schedules

Pay & benefits

What you'll get

  • Full-time with a split shift from 8:00 to 17:00, Monday to Friday (split shift with 1 h for lunch)
  • Contact Center collective agreement and Teleoperator category
  • Job location at the client's facilities: Avda. Real Monasterio de Poblet, 20 in Quart de Poblet (Valencia)
  • Salary 17,139 € gross/year (1,428 € gross/month)
  • Maternity/paternity replacement contract

The role

We are currently hiring 1 Teleoperator for patient care for a mutual insurance company that protects the health of workers against occupational accidents and professional diseases.

What you'll do

  • Receive calls related to general sector information and corporate information of the mutual insurance company.
  • Handling inquiries regarding benefits management and other healthcare-related matters.
  • Management of medical appointments.

About Servinform

Industry
Business Process Outsourcing

In their own words

About the company & team

With 47 years of experience, at Servinform we have grown with a clear objective: transforming businesses through innovative technological solutions. Today, we are leaders in the development of advanced technologies such as RPA and IDP, offering personalized solutions for various sectors. With more than 6,000 professionals, our team is the key to our success.

Additional information

No sector of our society can be understood without equality between men and women, as well as the integration of people with disabilities. Therefore, at Grupo Servinform, we focus on equality and diversity as an elemental factor for social progress, working day by day to achieve this goal.

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