Account Manager (CX)

At TeamSystem | Quipu, we are looking for passionate and energetic people! 🌟

If you are eager to learn and ready to give it your all, this is the place for you! 🚀 Join us and let's grow together! 💪🎉

💼 About us

At TeamSystem | Quipu, we help thousands of freelancers, SMEs, and accounting firms in Spain manage their businesses simply and efficiently 💼✨ through an intuitive and reliable SaaS platform.

Since October 2025, Quipu has been part of TeamSystem, an expanding international group and leader in business software with more than 2 million customers and nearly 4,000 employees.

The group currently operates in Italy, Spain, France, Albania, and Turkey, allowing us to continue innovating and scaling our product with a forward-looking vision.

📍 Job location: Barcelona

📖 Your mission

Your mission as an Account Manager within the Customer Experience team will be to build solid and lasting relationships with our client accounting firms, helping them successfully digitalize, detecting opportunities for improvement, and maximizing the value they obtain from Teamsystem | Quipu.

You will be their strategic partner, guiding them in the use of the tool and ensuring an exceptional experience at every stage.

• Thoroughly understand the processes of each accounting firm and propose personalized solutions that truly impact their business.

• Detect upselling opportunities within your client portfolio and accompany them through to closing.

• Manage implementation and improvement projects, ensuring that milestones and objectives are met.

• Provide technical support and resolve doubts with speed, clarity, and a smile.

🚀How do we imagine you?

• You have experience working in a B2B SaaS.

• You are a proactive, resourceful, and committed person.

• Your empathy and customer orientation stand out naturally.

• You communicate in a clear, close, and professional manner.

• You are flexible, organized, and feel comfortable handling several tasks at once.

• You are a native Spanish speaker.

Don't worry if you don't meet all the requirements; what we are truly looking for is drive and passion. Go ahead and send us your application! 🙌

⭐ Extra points:

• You have worked in an accounting firm or agency.

• You have previous experience in customer service and/or in a startup.

• You have a good level of English and/or Catalan.

• You know tools such as A3, Sage, Aplifisa, or delSol.

• You know accounting and administration and handle Excel well.

If you identify with these characteristics, we want to meet you!

🤝What do we offer?

• Permanent contract - Your future with us has no expiration date!

• Salary - €24,000 Gross annual + €2,000 Gross annual in variable associated with objectives.

• Full-time with a hybrid format from Monday to Friday - Enjoy the freedom of working in an environment that values trust and the balance between personal and professional life. 🤝🌱

• Flexible benefits plan with Cobee - Choose how you want to enjoy your extras: insurance, restaurant, or transport, you decide! The company contributes €50 monthly 🍽️🚗

• Unlimited coffee, tea, and other drinks - The fuel to keep you at 100% whenever you need it. ☕🍵

• Discounts at Nora Real Food - Healthy food without leaving the office! 🥗🍲

• Reduced rate at the gym with Wellhub - So that balancing work and a healthy life is easier than ever. 🏋️‍♀️🏋️‍♂️

• Events and afterworks - Because after work, comes the fun. Share laughs, good music, and the occasional anecdote with an incredible team! 🎉🍻