Port Agency Agent

Contract: Permanent contract with immediate start or to be agreed upon.

Base Salary: Commensurate with experience.

This is a dual-nature position with a twofold mission: ensuring the smooth flow of the entire logistics chain for the delivery of spare parts, consumables, and stores on board, and carrying out the comprehensive and efficient management of port calls.

Spare Parts and Stores Logistics Area:

Coordination of the end-to-end supply chain for spare parts, lubricants, provisions, and stores from the supplier to the vessel.

Customs management of international shipments: processing of import/export customs declarations (DUA), transit regime, ATA Carnet, and exemptions for vessels in transit.

Liaison with logistics operators, freight forwarders, couriers, and transport providers specialized in port traffic.

Control of critical delivery times on board, planning coordination with cranes and launch services.

Operational resolution of incidents: customs delays, discrepancies in packages, and handling of dangerous goods (IMDG).

Shipment tracking, traceability, and documentary validation (BL, AWB, packing lists, certificates).

Port Agency Area:

Comprehensive management of port calls: coordination with the Port Authority (APBA), Harbour Master's Office, Pilots, Tugboats, Stevedoring, and Maritime Health.

Continuous communication and ETA/ETD reporting with shipowners and ship operators.

Physical and operational supervision of berthings, anchorages, and transits through the Strait, as well as attending to vessels in emergency situations (breakdowns, medical emergencies, stowaways).

Financial and accounting management of the call: preparation of the Statement of Facts (SOF), drafting of the Disbursement Account, and invoicing.

Negotiation of local supplier rates and preparation of operational reports/KPIs.

Incident coverage and response through a 24/7 operational duty roster, rotating with the team.

Additional Requirements: Genuine availability to work rotating 24/7 shifts, including weekends and holidays. Valid driving licence and own vehicle (desirable). High tolerance for stress and the ability to manage multiple vessel calls simultaneously.