Director of Product Design (SaaS)

We are looking for individuals who demonstrate:

• 5+ years in SaaS product design, with enterprise exposure

• Demonstrated ability to design sticky, referral-driven B2B products

• Strong experience designing dashboards and data visualizations

• Deep understanding of enterprise adoption psychology

• Exceptional proficiency in Figma and scalable design systems

• Analytical fluency with A/B testing and usage metrics

• Ability to operate as a high-output individual contributor

Candidates may come from high-growth B2B SaaS platforms where product experience directly influenced retention and expansion.

We value designers who:

• Think in systems, not screens

• Tie design decisions to measurable impact

• Prefer ownership over oversight

• Move quickly and iterate decisively

• Are comfortable operating at executive visibility

This role is best suited for designers who want to architect the core experience of a scaling AI-native SaaS platform.

Director of Product Design (SaaS)
Location: Global (Remote)
Reports to: CEO
Employment Type: Full-time

Rwazi's AI-powered Customer SaaS Platform equips enterprise brands with decision-grade, zero-party consumer intelligence.

The Director of Product Design owns the design system, user psychology architecture, and product experience across the enterprise platform.

This is a senior individual contributor role. It is not a people-management layer.

The Director of Product Design is expected to be deeply hands-on - designing core workflows, dashboards, data visualizations, and habit-forming product mechanics that drive enterprise adoption, stickiness, and expansion.

This role defines how Rwazi feels, flows, and grows inside enterprise accounts.

Strong performance in this role results in:

• Increased usage frequency per enterprise account

• Higher multi-department adoption

• Improved retention and expansion rates

• Clear, intuitive enterprise dashboards

• Stronger product-led growth signals

This role determines whether Rwazi becomes a tool or a habit.

The Director of Product Design defines how Rwazi's enterprise SaaS platform is experienced, adopted, and expanded within client organizations.

This role is central to transforming technical intelligence into habit-forming, growth-driving product experiences.

The Director of Product Design is accountable for:

• Designing an enterprise-grade SaaS experience that drives repeat usage

• Embedding viral and expansion mechanics within a B2B platform

• Aligning UX with revenue metrics (account expansion, frequency, referrals)

• Building and maintaining a scalable design system

• Elevating design as a strategic growth lever

This role directly impacts product adoption and account value growth.

• Design habit-forming workflows that increase session frequency

• Embed internal sharing, collaboration, and referral triggers

• Align feature UX with enterprise buying cycles and expansion logic

• Convert satisfied users into internal advocates across departments

• Define and maintain scalable UX and visual systems

• Establish global UX patterns suitable for enterprise audiences

• Ensure consistency across dashboards, analytics, and workflow modules

• Continuously refine usability as platform complexity grows

• Design interfaces that encourage deeper data exploration

• Optimize dashboards and alerts to increase recurring engagement

• Align UX decisions with measurable product metrics

• Partner with Product and Sales to align design with revenue goals

• Own the full design lifecycle from concept to post-launch optimization

• Prototype rapidly and test with real users

• Partner closely with Engineering to ensure high-fidelity execution

• Use analytics, A/B testing, and feedback loops to refine continuously

• Collaborate with Product, Engineering, Sales, and Customer Success

• Present design strategy and outcomes to executive leadership

• Translate complex data functionality into intuitive experiences

• This is not a surface-level UI design role

• This is not brand or marketing design

• This is not passive design support

• This is not detached from commercial outcomes

This role requires strategic product thinking and execution depth.