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Receptionist

Benidorm, Spain·Added 1 month ago

Sandos Hotels & Resorts España

10 open roles

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What they ask for

  • Have the right to work in Spain

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

  • Speak native-level Spanish

    Listed as a requirement in the ad.

  • Work in English

    English is required, per the ad.

  • French

    The ad asks for French, or counts it in your favour.

  • Dutch

    The ad asks for Dutch, or counts it in your favour.

  • Work on-site in Benidorm

    No relocation package mentioned.

This job was automatically translated to English,.

The role

Being part of Sandos means contributing to making every stay a unique experience, enjoying working with our guests and the team camaraderie, and filling every moment we share with smiles.

  • Role Overview:
    As a Receptionist, you will be the first point of contact for our guests, creating a memorable experience from their arrival to their departure. Your role combines interpersonal, administrative, and technical skills, ensuring that every stay is managed with efficiency, care, and personalized attention.

What you'll do

  • Welcome guests and manage the check-in and check-out processes.

  • Handle guest inquiries, requests, and incidents promptly and professionally.

  • Manage phone calls, emails, and communications with guests.

  • Process and follow up on reservations, modifications, and cancellations.

  • Provide information about the hotel's services, facilities, and activities.

  • Handle administrative tasks, billing, and payments according to established procedures.

Requirements

  • Bilingual level of English or equivalent (essential).

  • Knowledge of French or Dutch will be highly valued.

  • Previous experience in hotel reception.

  • Excellent customer service orientation and communication skills.

  • Ability to work in a team, prioritize tasks, and resolve issues independently.

  • Computer skills at a user level. Experience with hotel management software will be valued.

Experience: Previous experience in reception or customer service, preferably in the hotel sector.

Requirements

Education & certifications

Education/Training: Degree in Tourism or a related field

About Sandos Hotels & Resorts España

Sandos Hotels & Resorts is a Spanish hospitality company operating a portfolio of hotels and resorts primarily in Spain, with a focus on the Costa Blanca, Costa del Sol, and the Canary Islands. The group manages properties such as Sandos Monaco, Sandos Papagayo, Sandos Atlantic Gardens, and Sandos Griego, offering accommodation, dining, and leisure services. As a vertically integrated hotel operator, its core business is hospitality, including hotel operations, food and beverage, and guest services.

Sandos Hotels & Resorts has its headquarters in Benidorm, Spain, and operates hotels in key Spanish tourist destinations including Benidorm, Lanzarote, and Torremolinos. The company is a Spanish-founded group, and its workforce is largely based in these resort locations. For international professionals, the company offers roles in hotel operations such as reception, maintenance, and culinary positions, which are typically seasonal or year-round depending on the property. The work environment is centered on guest service and resort hospitality, making it a relevant employer for those seeking to work in Spain's tourism sector.

Industry
Hospitality
Founded
1985
Employees
1,000–5,000
Headquarters
Benidorm, Spain
In Spain
Benidorm, Lanzarote, Torremolinos
Website
sandoshotels.com

Good to know if you are moving

  • Sandos Hotels & Resorts is a Spanish company, so international hires will be working in a Spanish-speaking environment, with Spanish as the primary language in most roles.
  • The company operates in popular tourist destinations such as Benidorm, Lanzarote, and Torremolinos, which are well-connected to international airports and offer a high quality of life.
  • Roles are primarily in hotel operations, including reception, maintenance, and food and beverage, which may require flexibility in working hours, including nights and weekends.
  • The company may offer relocation support for certain positions, but this is not guaranteed and should be confirmed during the hiring process.
  • For non-EU citizens, obtaining a work visa in Spain is a key consideration, and the company may assist with sponsorship for eligible roles.
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