Front Desk Assistant - Sandos Greek Hotel, Torremolinos
Torremolinos, Spain·Full-time·Added 7 months ago
10 open roles
What they offer
Permanent contract
Full-time hours.
What they ask for
Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Speak native-level Spanish
Listed as a requirement in the ad.
Work in English
English is required, per the ad.
Work on-site in Torremolinos
No relocation package mentioned.
Have 2+ years of experience
Entry-level role.
This job was published 7 months ago
This job was automatically translated to English,.
The role
Being part of Sandos means contributing to making every stay a unique experience, enjoying working with our guests and the team camaraderie, and filling every moment we share with smiles.
Your role:
As a Front Desk Assistant, you will collaborate with the team to ensure guests have a comfortable and pleasant stay. You will be key to daily front desk operations, supporting all necessary tasks to provide efficient and professional service.
What you'll do
Manage check-ins and check-outs in an agile and courteous manner.
Handle phone calls, emails, and inquiries, providing information about the hotel and its services.
Support in resolving incidents and ensure guest satisfaction.
Collaborate with other departments to ensure a smooth and memorable guest experience.
Maintain front desk records and documentation in an organized and precise manner.
Requirements
Minimum of 2 years of experience in front desk or similar roles.
Proficiency in English and an intermediate level in another language.
A proactive, organized individual with a passion for customer service.
Availability to work full-time.
Pay & benefits
What you'll get
Permanent contract and job stability.
A diverse, welcoming and collaborative team.
Opportunities for professional growth within the hotel.
The role
Formar parte de Sandos significa contribuir a que cada estancia sea una experiencia única, disfrutar del trabajo con nuestros huéspedes y del compañerismo del equipo, y llenar de sonrisas cada momento que compartimos.
Tu rol:
Como Ayudante de Recepción, colaborarás con el equipo para garantizar que la estancia de los huéspedes sea cómoda y agradable. Serás clave en el funcionamiento diario de recepción, apoyando en todas las tareas necesarias para ofrecer un servicio eficiente y profesional.
What you'll do
Gestionar check-ins y check-outs de manera ágil y cordial.
Atender llamadas, correos y consultas, ofreciendo información sobre el hotel y sus servicios.
Apoyar en la resolución de incidencias y asegurar la satisfacción del huésped.
Colaborar con otros departamentos para que la experiencia del cliente sea fluida y memorable.
Mantener registros y documentación de recepción de manera organizada y precisa.
Requisitos
Experiencia mínima de 2 años en recepción o puestos similares.
Dominio del inglés y nivel intermedio en otro idioma.
Persona proactiva, organizada y con pasión por el servicio al cliente.
Disponibilidad para trabajar a jornada completa.
Pay & benefits
What you'll get
Contrato indefinido y estabilidad laboral.
Equipo diverso, cercano y colaborativo.
Oportunidades de crecimiento profesional dentro del hotel.
About Sandos Hotels & Resorts España
Sandos Hotels & Resorts is a Spanish hospitality company operating a portfolio of hotels and resorts primarily in Spain, with a focus on the Costa Blanca, Costa del Sol, and the Canary Islands. The group manages properties such as Sandos Monaco, Sandos Papagayo, Sandos Atlantic Gardens, and Sandos Griego, offering accommodation, dining, and leisure services. As a vertically integrated hotel operator, its core business is hospitality, including hotel operations, food and beverage, and guest services.
Sandos Hotels & Resorts has its headquarters in Benidorm, Spain, and operates hotels in key Spanish tourist destinations including Benidorm, Lanzarote, and Torremolinos. The company is a Spanish-founded group, and its workforce is largely based in these resort locations. For international professionals, the company offers roles in hotel operations such as reception, maintenance, and culinary positions, which are typically seasonal or year-round depending on the property. The work environment is centered on guest service and resort hospitality, making it a relevant employer for those seeking to work in Spain's tourism sector.
- Industry
- Hospitality
- Founded
- 1985
- Employees
- 1,000–5,000
- Headquarters
- Benidorm, Spain
- In Spain
- Benidorm, Lanzarote, Torremolinos
- Website
- sandoshotels.com
Good to know if you are moving
- Sandos Hotels & Resorts is a Spanish company, so international hires will be working in a Spanish-speaking environment, with Spanish as the primary language in most roles.
- The company operates in popular tourist destinations such as Benidorm, Lanzarote, and Torremolinos, which are well-connected to international airports and offer a high quality of life.
- Roles are primarily in hotel operations, including reception, maintenance, and food and beverage, which may require flexibility in working hours, including nights and weekends.
- The company may offer relocation support for certain positions, but this is not guaranteed and should be confirmed during the hiring process.
- For non-EU citizens, obtaining a work visa in Spain is a key consideration, and the company may assist with sponsorship for eligible roles.
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