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SAP First-Level Support Consultant (SAP FI Focus) – Advanced English – Remote (Europe & LATAM) - Madrid, Spain

Remote, Madrid·Full-time·Added 8 days ago

SAPINDEX

128 open roles

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Overview

Job details

Full-time hours
Per the ad.
Fully remote
Only from certain places, per the ad: “Remote (Europe & LATAM)”

Requirements

Have the right to work in Spain
SAPINDEX doesn't mention sponsorship in the ad.
Work in English
English is required, per the ad.

Pay & benefits

What you'll get

• Fully remote work model.

• Full-time allocation.

• Long-term opportunity based on service quality and performance.

• International and collaborative environment.

• Exposure to large SAP ECC/R3 support operations.

• Opportunity to work within the healthcare sector.

📩 Apply now!

Requirements

What we're looking for

• 1–2+ years of hands-on SAP ECC/R3 support experience using SAP GUI.

• Basic knowledge of SAP FI, including:

Company Codes
Fiscal Year Variants
Period Opening and Closing Activities • Experience with SAP user administration using SU01.

• Basic understanding of role and authorization management using PFCG.

• Experience with ITSM or ticketing tools, preferably ServiceNow.

• Ability to manage a high volume of incidents and requests.

• Experience supporting users with different levels of technical knowledge.

• Advanced English (C1 required).

Nice to have

• Previous experience in the healthcare sector.

• Experience supporting hospital groups or organizations with multiple company codes.

• Knowledge of IDoc monitoring, interfaces/EDI, and batch input processes.

• Exposure to SAP MM or SAP SD environments.

• Experience in multicultural and international support teams.

• German language skills.

Languages

🗣️ Language: Advanced English (C1 required)

The role

⭐ SAP First-Level Support Consultant (SAP FI Focus) – Advanced English – Remote (Europe & LATAM)

We are looking for SAP First-Level Support Consultants to join an ongoing SAP support service supporting a large healthcare organization.

The role focuses on SAP ECC/R3 operational support, ticket handling, user administration, incident triage, and first-level functional support activities across multiple company codes and business entities.

This is an excellent opportunity for professionals with SAP support experience who enjoy service-oriented roles, user interaction, and high-volume operational environments.

What you'll do

• Provide first-level support for SAP ECC/R3 environments.

• Manage incoming incidents, tickets, and user requests.

• Process and resolve standard support cases independently.

• Perform issue triage and escalate more complex incidents to second and third-level support teams.

• Support SAP user administration activities.

• Monitor interfaces, IDocs, batch input processes, and operational alerts.

• Support recurring SAP FI period opening, closing, and locking activities.

• Participate in internal and customer meetings.

• Maintain documentation and support procedures.

How you'll work

📍 Location: Europe & LATAM

🏢 Work Model: Remote

💼 Contract Type: Freelance

🕒 Allocation: Full Time

About SAPINDEX

SAPINDEX is a specialized SAP staffing and consulting firm headquartered in Madrid, Spain. The company focuses exclusively on SAP ecosystem talent, placing consultants across the full spectrum of SAP modules (ABAP, FICO, MM, SD, EWM, PP, QM, WM, SAC, Datasphere, BTP, Ariba, and more) for clients throughout Spain. With a team of around 50 professionals, SAPINDEX operates as a niche recruitment and project consultancy, pairing certified SAP consultants with enterprise clients on hybrid and on-site engagements.

SAPINDEX has a strong footprint across Spain, with active recruitment and project work in Madrid, Barcelona, Valencia, Seville, Albacete, Getafe, and Murcia. The company's roles are predominantly hybrid, requiring Spanish and often Catalan language skills, and they are a relevant entry point for international SAP professionals looking to work in the Spanish SAP ecosystem. Their job postings are highly specific to SAP modules, making them a good fit for consultants with deep SAP expertise rather than generalist IT professionals.

Industry: SAP Staffing and Consulting
Employees: 11–50
Headquarters: Madrid, Spain
In Spain: Madrid, Barcelona, Seville and 3 more
Website: sapindex.es

Good to know if you are moving

Hybrid roles are the norm — most positions are listed as 'Híbrido' (hybrid), offering a mix of remote and on-site work.
Language requirements are common: many roles require Spanish, and some in Barcelona require Catalan as well.
The company hires for a very specific SAP module stack (ABAP, FICO, MM, SD, EWM, PP, QM, SAC, Datasphere, BTP, Ariba), so deep SAP expertise is the main currency.
Offices and client sites are spread across Madrid, Barcelona, Seville, Albacete, Getafe and Murcia, so relocation within Spain may be expected.
The company is a staffing and consulting firm, so employment is project-based and tied to client engagements.

All open roles at SAPINDEX