ServiceNow QA Specialist

Málaga, Spain·Added 3 months ago

SD Worx

68 open roles

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What they offer

Hybrid
Office and home days — the ad has the split.

What they ask for

Have the right to work in Spain
SD Worx doesn't mention sponsorship in the ad.
Work in English
English is required, per the ad.
Be near Málaga for hybrid days
No relocation package mentioned.
Have 3+ years of experience
Mid-level role.

This job was published 3 months ago

The role

SD Worx is a leading European provider of Payroll & HR services with global reach. We have offices across Europe and in Mauritius. Our purpose is to bring people solutions to life, enabling organisations of all sizes to turn Human Resources into a source of value for both the business and its people.

Our people solutions cover the entire employee journey – from getting people paid to attracting, rewarding and developing talent.

About the role:

We are seeking a skilled ServiceNow QA Specialist to join our dynamic team. You will be responsible for ensuring the functionality, performance, and quality of ServiceNow implementations and enhancements. The ideal candidate should have a strong background in ServiceNow platform, a deep understanding of software development principles, and excellent problem-solving skills. You will be working in close collaboration with the Developers, Functional Analysts and Product Owners.

What you'll do

Understand business and functional requirements for ServiceNow.
Collaborate with stakeholders, developers, functional teams, Support Squad, Product and Business Owners.
Create test strategies, plans, and cases for various modules such as Incident Management, Change Management, Asset Management, etc.
Define test scenarios for workflows, integrations, and customizations.
Perform functional, integration, regression, and performance testing. Generate testing reports and maintain test documentation.
Validate ServiceNow modules, custom scripts, and APIs.
Test upgrades and patches to ensure smooth platform updates.
Identify, document, and track defects and work closely with developers to ensure they are resolved.
Assessing readiness to deploy each release.
Creating complex reports and dashboards to meet business requirements.
Taking ownership and doing close follow up on project/s assigned, ensuring targets are met.

What do you have to offer?

Degree in IT/IT related fields or equal by experience.
3-5 years of experience in QA/Testing roles, particularly with ServiceNow Projects.
Excellent analytical, communication and problem-solving skills.
Experience in working in Agile squads. Working in international environment is considered as a plus.
Attention to detail for identifying and documenting bugs.
ITIL framework understanding & experience in ITSM processes and workflows.
Being a team player and flexible.
Excellent English communication skills (verbal and writing).
Proactive and can-do attitude.

Pay & benefits

What you'll get

What do we have to offer?

🏝️ Comprehensive training and development programs.

🏝️ Flexible working schedule

🏝️ Private medical insurance 100% covered by SD Worx

🏝️ 25 vacation days

🏝️ 18 hours for personal matters

🏝️ Reduced summer hours: 36 hours instead of 40 per week, for 4 weeks (to be chosen in July or August)

🏝️ Cobee flexible retribution options: meals, transportation, etc.

🏝️ Laptop and equipment provided

🏝️ Workation: possibility to work from abroad (where SD Worx has legal entity, up to 4 weeks per year)

🏝️ Learning opportunities: language courses (as per availability), individual training bonus, an individual development plan, and professional training

🏝️ Career growth: whether you want to become more of an expert in your field or want to expand your knowledge more horizontally, there is always room to grow within SD Worx!

How they hire

3 steps5 interviewsa task to do

Application
Recruiter interview
With a recruiter
A phone or video interview if your profile matches the role.
Interviews with the hiring manager
With hiring manager and key stakeholders · 1–3 sessions
Meet the hiring manager and possibly other key stakeholders.
Case interview or assessment
Not every role
Included for some roles.
Reference checks
Job offer

SD Worx says it usually responds to applications within a week.

About SD Worx

SD Worx is a European HR and payroll services provider headquartered in Antwerp, Belgium. The company specializes in payroll administration, HR administration, and related software solutions, operating across multiple European countries with a strong focus on local expertise and compliance. With a workforce of several thousand employees, SD Worx serves a wide range of clients, from small businesses to large international corporations, and is recognized as a leading player in the European HR services market.

SD Worx has a significant presence in Spain, with offices in Madrid and Barcelona, where they deliver payroll and HR services to both Spanish and international companies. The company is known for its international and multicultural work environment, actively hiring professionals from across Europe, including roles for SAP SuccessFactors consultants, payroll specialists, and HR operations staff. For international professionals, SD Worx offers opportunities to work in a dynamic, cross-border environment, leveraging their language skills (e.g., German, French, Dutch, Finnish, Norwegian, Danish) and expertise in various HR and payroll systems, making it an attractive employer for those looking to build a career in the European HR tech sector.

Industry: HR Payroll
Founded: 1945
Employees: 5,000–10,000
Headquarters: Antwerp, Belgium
In Spain: Madrid, Barcelona
Website: sdworx.com

Good to know if you are moving

SD Worx actively hires international professionals, with many roles explicitly requiring language skills such as German, French, Dutch, Finnish, Norwegian, or Danish, making it accessible for non-Spanish speakers.
The company has a strong presence in Spain (Madrid and Barcelona), offering opportunities to work on Spanish payroll projects while being part of a European-wide organization.
Many roles are client-facing and require fluency in a specific European language, so language skills are a key asset for international candidates.
The company offers a multicultural and multilingual work environment, with teams spread across Europe.
SD Worx provides a clear career path in HR and payroll consulting, with opportunities to specialize in SAP SuccessFactors, SAP HCM, and other HR technologies.

In their own words

About the company & team

From many places, we work as one, moving from better to best together.

Additional information

SD Worx embraces diversity in the workplace. Diversity brings inspiration and innovation to our company. We particularly welcome applications from qualified talent, regardless of origin, nationality, gender, skin color, ethnic and social background, religion, age, disability, sexual orientation, or stage of life.

Salary range information will be shared with candidates during the initial interaction with the Talent Acquisition team, either by phone or email.

All hiring decisions are made based on skills, experience and role‑related qualifications.

All open roles at SD Worx