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Second Event Room Manager

On-site in Madrid·Full-time·Added yesterday

Serunion

285 open roles

Overview

Job details

  • €25,000 a year

    Gross, as stated in the ad.

    About €1,650 a month after tax.

  • Full-time

    Per the ad.

Requirements

  • Have the right to work in Spain

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

  • Work on-site in Madrid

    No relocation package mentioned.

  • Have 3+ years of experience

    Mid-level role.

  • Higher vocational training (FP Grado Superior)

    “Educación: Ciclo Formativo de Grado Superior en Dirección de Servicios de Restauración, Hostelería, Turismo o titulación equivalente.” — per the ad.

This job was automatically translated to English.

Requirements

What we're looking for

  • Customer and detail orientation: Ability to interact with VIP clients, anticipating and resolving problems and needs.
  • Ability to lead, motivate, and manage successful teams.
  • Ability to work efficiently and manage one's own time in a high-performance work environment.
  • Neat, discreet person with the capacity to resolve issues in an agile and efficient manner

Education & certifications

  • Education: Higher Vocational Training Degree in Restaurant Service Management, Hospitality, Tourism, or equivalent qualification.

Pay & benefits

What you'll get

  • Flexibility: Work from Monday to Sunday on shifts – 40 hours.
  • Contract type: Permanent seasonal (Fijo discontinuo)
  • Salary range approx. €25,000/year
  • Opportunity to work in a collaborative and dynamic team.
  • Join a leading company that values and rewards the effort and dedication of its employees: ongoing training plan, social benefits, professional development.

The role

At Singularis, boutique catering from the Serunion Group, a contract catering company with over 30 years of experience in the sector, we are looking for the best talent to join our centers. If you have experience and are looking for an opportunity to demonstrate your skills, this offer is perfect for you!

We are looking for a second room manager (Maitre) for Madrid.

The Second Maitre in a corporate catering service is the fundamental operational link between the room management (First Maitre) and the base service team. Their main objective is to guarantee the impeccable execution of business events (shareholder meetings, executive cocktails, congresses, working lunches), maintaining the highest standards of protocol and discretion.

What you'll do

  • Operational supervision: Direct the setup, development, and breakdown of corporate events (coffee breaks, buffets, plated lunches, and gala dinners) ensuring compliance with the service order.
  • Team management: Coordinate and motivate the room brigade and temporary reinforcements (extras), distributing stations and tasks efficiently.
  • Interdepartmental liaison: Act as a real-time link with the kitchen to synchronize service timing and guarantee the optimal temperature and presentation of food.
  • Corporate customer service: Serve as the point of contact for event organizers in the room, offering VIP service and resolving incidents or last-minute requests with maximum discretion.
  • Management substitution: Assume total leadership of the event and operational decision-making in the absence of the First Maitre.
  • Logistical control: Supervise the care, inventory, and return of service equipment (crockery, linen, glassware, furniture) minimizing breakage and loss.

Requirements

  • Essential exp: 3 to 5 years in responsible room positions (Senior Station Head, Second Maitre), preferably in 4/5-star hotels, exhibition centers, or high-volume catering companies.
  • Protocol: Absolute mastery of different types of service (French, English, Russian, plated), table setting, and institutional/corporate protocol.
  • Office skills: Use of event management tools, attendance control, and basic Office suite

Hiring process

We want your experience to be agile, clear, and human. Some stages of the selection process may use Artificial Intelligence (AI) tools, with human review and decision-making. Throughout the process, you may receive a WhatsApp message with a link to complete your virtual interview quickly and easily with DANI, our AI-powered virtual assistant.

Stay tuned and get ready to take the next step in your career with Serunion!

About Serunion

Serunion is a leading Spanish catering and facilities services company, providing food service management, cleaning, and related services to businesses, schools, hospitals, and other institutions. With a strong presence across Spain, the company operates in the hospitality and facilities management sector, employing thousands of staff nationwide.

Serunion has a significant presence throughout Spain, with offices and operations in many cities, including Madrid, Barcelona, Valencia, and others. The company is known for its focus on quality and service, and it offers a range of roles from kitchen and cleaning staff to dietitians and occupational therapists. For international professionals, Serunion provides opportunities in the hospitality and facilities services industry, with roles that may require Spanish language skills and local knowledge.

Industry
Catering and Facilities Services
Founded
1987
Employees
10,000–20,000
Headquarters
Madrid, Spain
In Spain
Madrid, Barcelona, Valencia and 1 more

Good to know if you are moving

  • Serunion is a Spanish company, so roles are based in Spain, and Spanish language skills are often required.
  • The company operates in the catering and facilities services sector, with roles ranging from kitchen staff to supervisors.
  • Many positions are in schools and hospitals, offering stable employment in public and private institutions.
  • Serunion has a presence in multiple Spanish cities, providing opportunities across the country.
  • For international professionals, roles may require specific certifications or experience in catering or cleaning services.

In their own words

Additional information

At Singularis, we want to build a diverse and committed team, where all people have the opportunity to develop their potential and contribute to the success of our company. We value and respect diversity, and we are committed to equal opportunities in access to employment and professional development.

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