€1k
Overview
Job details
Full-time hours
Per the ad.
Fully remote
Only from certain places, per the ad: “La posición se desarrollará principalmente de forma presencial en las oficinas de Plaza España (Montjuïc) , combinando algunos días de trabajo en remoto.”
Requirements
Have the right to work in Spain
Staff Global Group doesn't mention sponsorship in the ad.
Work in English
English is required, per the ad.
Have 3+ years of experience
Mid-level role.
This job was automatically translated to English.
Pay & benefits
What you'll get
💰Salary: 10.60 br/h worked
Requirements
What we're looking for
- Minimum 3 years of experience in customer service within the events, fairs, congresses, or similar environments sector. Experience working with exhibitors, attendees, corporate clients, or event organization will be especially valued.
- Experience in B2B event environments, fairs, congresses, or corporate events is required.
- Advanced level of English.
- A very organized, dynamic, proactive, and resourceful person.
- Excellent interpersonal and communication skills.
- Ability to work under pressure and manage several tasks simultaneously.
Nice to have
- Experience with CRM or ticketing platforms will be positively valued.
The role
At StaffGlobal, we are looking to hire someone for a Customer Service position, working side by side with the organization of a major international event.
What you'll do
- Be part of the Customer Success team, providing support and guidance to exhibitors during setup.
- Attention and assistance to attendees and exhibitors during the registration process, mainly via e-mail.
- Resolution of incidents and inquiries in an agile and efficient manner.
- Telephone assistance and management of inquiries.
- General support to the onsite team to guarantee a good experience for attendees and exhibitors.
- Management and follow-up of the different needs that may arise during the project.
How you'll work
The position will be carried out mainly on-site at the Plaza España (Montjuïc) offices, combining some days of remote work.
The working day will be mainly Monday to Friday, 8 hours a day, with the following approximate distribution:
- October: 3 days per week
- November: 4 days per week
- December: 4 days per week, with reduced hours during Christmas
- January: 4-5 days per week
- February: 5 days
Availability for the entire period is essential.
About Staff Global Group
Staff Global Group is a staffing and field marketing agency based in Madrid, Spain, specializing in promotional staffing, merchandising, and event support. The company provides workforce solutions for brands across retail, hospitality, and consumer goods, managing campaigns that range from product sampling and collection distribution to sales supervision and event staffing. With a focus on flexible, on-the-ground talent, it operates across Spain, coordinating teams for both short-term promotions and long-term assignments.
For international professionals, Staff Global Group offers opportunities to work in various Spanish cities, often in roles that require direct customer interaction and mobility. The company's work culture is centered on dynamic, project-based assignments, making it suitable for those seeking flexible or seasonal employment in Spain. While the roles are primarily in Spanish, the company's extensive network across the country provides a practical entry point for relocators looking to gain local work experience in retail and promotional sectors.
- Industry
- Staffing
- Website
- staffglobalgroup.com





