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Telecare Officer - Installer

On-site in Barcelonès·Full-time·Added 1 month ago (last checked 12 Oct)

Overview

Salary
€1,349 a month
Work mode
On-site, Barcelonès
Contract
Permanent contract, full-time hours
Languages
Catalan
Education
Compulsory secondary education (ESO)

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Skills

This job advert was originally written in Catalan.

The role

Job description

The Telecare Service of UTE ASISPA-SUARA aims to help elderly, disabled, or dependent people continue living in their homes, safely and reducing the risk of isolation. In addition to acting in emergencies, the service also acts preventively by maintaining continuous telephone contact with the user.

Teleassistència is expanding our team of Technicians! Are you a dynamic person with communication skills? Do you want to be part of a social initiative project that cares for people? WE ARE LOOKING FOR YOU!

Role duties

  • Carry out installation visits, fault repair, maintenance, and collection of telecare terminals, as well as the management of custody keys (handover, change, and return).

  • Carry out the administrative work necessary for the proper functioning of the service.

  • Attend in situ to users in emergency situations (falls without injury, mobilizations, transfers, support with hygiene or medication purchase, among others) and collaborate with mobilized intervention services (GU, Firefighters, SEM, SAD, etc.).

  • Facilitate access to the home for the intervening resources and accompany the user or family members until the arrival of the corresponding services, ensuring their safety and well-being.

  • Act in other situations in which the Care Center determines their presence is necessary and collaborate in service improvement actions, in accordance with Suara's protocols and values.

What do you need?

  • Compulsory secondary education (ESO/EGB).

  • Essential to hold a driving licence with more than 3 years' seniority and experience riding a 125cc motorcycle.

  • Experience and/or training in electricity, electronics, electronic equipment, electrical and automatic installations, or telecommunications will be valued.

  • Advanced level of Catalan.

  • Proactivity, agility, responsibility, teamwork, and empathy.

  • Holding a disability certificate of 33% or more will be valued.

Offer 1 (afternoon shift)

  • PERMANENT VACANCY.

  • Working hours: 40 hours per week.

  • Schedule: Rotating days from Monday to Sunday (with appropriate rest days) on an afternoon shift from 12:00-20:00.

  • Salary: €1,348.81 gross per month x 14 payments (€18,883 gross per year) + holiday bonus.

  • Start date: immediate.

  • Location: Barcelona (Magòria-La Campana).

Offer 2 (rotating morning-afternoon shift)

  • PERMANENT VACANCY.

  • Working hours: 40 hours per week.

  • Schedule: Rotating days from Monday to Sunday (with appropriate rest days). Rotating shifts: 4 weeks of mornings (9:00-17:00) and 4 weeks of afternoons (12:00-20:00).

  • Salary: €1,348.81 gross per month x 14 payments (€18,883 gross per year) + holiday bonus.

  • Start date: immediate.

  • Location: Barcelona (Magòria-La Campana).

At the UTE ASISPA-Suara Cooperativa we foster diverse and inclusive work environments. All applications will be considered without distinction of age, gender, origin, sexual orientation or disability status.

About Suara Cooperativa

Suara Cooperativa is a social services cooperative based in Barcelona, Spain, providing care and support services for vulnerable groups including the elderly, children, youth, and people with disabilities. With a strong presence across Catalonia, it operates residential homes, day centers, home care services, and community programs, employing thousands of professionals in the social and healthcare sectors.

Suara is deeply rooted in the Catalan social economy and offers a collaborative, mission-driven work environment. For international professionals, it provides opportunities in caregiving, social education, nursing, psychology, and physiotherapy, primarily requiring Catalan and/or Spanish language skills. The cooperative model emphasizes worker participation and social impact, making it an attractive employer for those committed to public service and community welfare.

Industry
Social Services
Founded
2016
Employees
1,000–5,000
Headquarters
Barcelona, Spain
In Spain
Barcelona, Badalona, Sant Boi de Llobregat and 25 more
Website
suara.coop

Good to know if you are moving

  • Suara is a worker cooperative, meaning employees can become members and participate in democratic decision-making.
  • Most roles require fluency in Catalan and Spanish, as services are delivered in these languages.
  • The cooperative operates primarily in Catalonia, with offices and services across Barcelona, Girona, Lleida, and Tarragona.
  • It offers a wide range of roles in social care, healthcare, and education, suitable for professionals with relevant qualifications.
  • As a social economy entity, Suara prioritizes social impact over profit, offering a purpose-driven work environment.
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