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Teleoperator for the Telecare Routes Department

On-site in Barcelona·Full-time·Added 2 days ago (last checked 9 Nov)

Suara Cooperativa

53 open roles

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Our summary

Salary: €17,451 a year
About €1,340 a month after tax.
Work mode: On-site, Barcelona
Contract: Full-time
Languages: Catalan
Education: Compulsory secondary education (ESO)

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The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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Skills

Excel

This job advert was originally written in Catalan.

Requirements

What we're looking for

Compulsory secondary education (ESO/EGB).
High level in EXCEL.
Proactivity, agility, responsibility, teamwork, and empathy.

Nice to have

Training or experience in administrative tasks is valued.
High level of Catalan (providing a C1 level certificate is ideal).
Holding a disability certificate of 33% or more will be valued.
Vacancy.

Pay & benefits

What you'll get

Salary: €1,246.48 over 14 payments (€17,450.72 gross per year) + holiday allowance.

The role

The Telecare Service of UTE ASISPA-SUARA aims to help elderly, disabled, or dependent people continue living in their homes, safely and reducing the risk of isolation. In addition to acting in emergencies, the service also acts preventively by maintaining continuous telephone contact with the user.

We are currently looking for two Teleoperator professionals for the routes department of the Barcelona City Council's Telecare service.

Are you a dynamic person with communication skills? Do you want to be part of a social initiative project that cares for people? WE ARE LOOKING FOR YOU!

What you'll do

Carry out calls to the people being assisted to arrange appointments for service registrations.
Plan the routes of home intervention professionals using Excel or proprietary software.
Plan visits for technical service incidents.
Reschedule routes due to appointment cancellations.
Follow up on planned visits.

How you'll work

Working hours: 40 hours per week.
Schedule: 9:00-17:00h from Monday to Friday and 1/6 weekends (this will be compensated with inter-weekly rest).
Start date: immediate.
Location: Barcelona (Magòria-La Campana).
Vacancy.
Schedule: 12:00-20:00h from Monday to Friday and, 1/6 weekends from 9:00-17:00h (this will be compensated with inter-weekly rest).
Location: Barcelona (Horta-Guinardó).

About Suara Cooperativa

Suara Cooperativa is a social services cooperative based in Barcelona, Spain, providing care and support services for vulnerable groups including the elderly, children, youth, and people with disabilities. With a strong presence across Catalonia, it operates residential homes, day centers, home care services, and community programs, employing thousands of professionals in the social and healthcare sectors.

Suara is deeply rooted in the Catalan social economy and offers a collaborative, mission-driven work environment. For international professionals, it provides opportunities in caregiving, social education, nursing, psychology, and physiotherapy, primarily requiring Catalan and/or Spanish language skills. The cooperative model emphasizes worker participation and social impact, making it an attractive employer for those committed to public service and community welfare.

Industry: Social Services
Founded: 2016
Employees: 1,000–5,000
Headquarters: Barcelona, Spain
In Spain: Barcelona, Badalona, Sant Boi de Llobregat and 25 more

Good to know if you are moving

Suara is a worker cooperative, meaning employees can become members and participate in democratic decision-making.
Most roles require fluency in Catalan and Spanish, as services are delivered in these languages.
The cooperative operates primarily in Catalonia, with offices and services across Barcelona, Girona, Lleida, and Tarragona.
It offers a wide range of roles in social care, healthcare, and education, suitable for professionals with relevant qualifications.
As a social economy entity, Suara prioritizes social impact over profit, offering a purpose-driven work environment.

In their own words

Additional information

At ASISPA-Suara Cooperativa we foster diverse and inclusive work environments. All applications will be valued without distinction of age, gender, origin, sexual orientation, or disability status.

All open roles at Suara Cooperativa