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Roadside Assistance Operator with Languages

Hybrid in Barcelona·Full-time·Added yesterday (last checked 15 Oct)

Agency

IMAN Temporing

1211 open roles

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Overview

Salary: €18,053 a year
About €1,370 a month after tax.
Work mode: Hybrid, Barcelona
Contract: Fixed-term contract, full-time hours
Hours: Night shift · Includes weekends
English: Required

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No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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This job advert was originally written in Spanish.

Requirements

What we're looking for

Good communication skills, both oral and written.
Fluency in European languages (C2 Level). Fluency in English (C1 level) is also required.
Customer satisfaction oriented.
Start date November 2026.

Pay & benefits

What you'll get

What do we offer?

Temporary contract of 4-6 months + possibility of joining the company permanently
Start date: November
Full-time on the following schedule:
Teleoperator with Italian and English language, afternoon shift: Monday to Sunday, 39 hours per week: 16:00 to 0:00.
Salary: 18,052.54 gross euros per year + Language Bonus 1,571.34 gross euros per year + Multiskill Bonus (2 languages): 392.84 € + Specific market language staff bonus + Monthly bonus 60 gross euros.
Sunday Bonus of: 16.22€ per Sunday.
Holiday Bonus: 47.06€ per day.
Teleworking bonus of 1.36€ per teleworking day.
Shifts between 22:00 and 06:00 have a night shift bonus of 1.96€ per hour.
Teleworking: Once the probationary period is completed, you will telework every day except for 5 days per month.

The role

From the Barcelona delegation, a TELEOPERATOR FOR ROADSIDE ASSISTANCE WITH EUROPEAN LANGUAGES to work in an important multinational company located in Barcelona.

What you'll do

What will your duties be?

Offer emergency call handling services in the event of a motor vehicle accident. From connected driving to tracking stolen vehicles to offer concierge services and roadside assistance to customers.
Personal customer assistance regarding recommendations, reservations, weather reports, and travel advice.
Provide information to the customer and handle all claims, concerns, suggestions, or inquiries related to the contracted service.
Response to emergency calls: immediately contact the vehicle occupants and coordinate additional measures.
Coordinate Roadside Assistance for drivers.
Tracking of stolen vehicles: You will help your customers locate and recover their stolen vehicle. As soon as the theft is reported to the police, our tracking center collects all vehicle data and determines its precise position via GPS tracking.

About IMAN Temporing

IMAN Temporing is a Spanish staffing and recruitment company headquartered in Terrassa, Barcelona. The firm specializes in connecting businesses with qualified temporary and permanent personnel across a wide range of sectors, including logistics, industrial maintenance, hospitality, and administrative support. With a strong presence across Spain, IMAN Temporing operates as a key workforce solutions provider for companies in sectors such as retail, food service, and industrial operations.

In Spain, IMAN Temporing has a significant footprint with offices in key cities like Madrid, Barcelona, and Seville, and is known for its focus on operational excellence and workforce flexibility. For international professionals, IMAN offers opportunities in a variety of roles, from administrative and customer service positions to industrial and technical jobs, often requiring Spanish language skills. The company's work culture emphasizes practical, hands-on experience and is well-suited for those looking to integrate into the Spanish labor market.

Industry: Staffing
Website: imancorp.es