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This job advert was originally written in Spanish.
Minimum 2 years of experience working with ServiceNow.
Functional profile with technical knowledge of the platform.
Experience in maintenance, support, and evolution of ServiceNow solutions.
Ability to perform requirements gathering and functional testing.
Experience in incident management and monitoring.
Ability to communicate with users and technical teams.
Good organization, autonomy, and attention to detail.
Experience in creating and maintaining documentation.
Advanced English C1 or higher.
Experience collaborating with Product Owners.
Experience in coordination with international teams.
Knowledge of ITSM processes and IT service management.
We are looking for a Junior ServiceNow Consultant with at least 2 years of experience on the platform to join a project for the maintenance, support, and evolution of ServiceNow solutions.
The selected person will work in collaboration with the local Product Owner and global teams, participating in incident management, deployment monitoring, and continuous improvement of the platform.
Participate in the maintenance and evolution of the ServiceNow platform.
Collaborate in requirements gathering and the performance of functional testing.
Manage and monitor local incidents.
Coordinate with global teams to resolve incidents.
Monitor deployments and provide user support.
Collaborate with the ServiceNow Product Owner in Spain.
Prepare functional documentation and monitor activities.
Participate in continuous improvement initiatives for the platform.
Location: Madrid, Paseo de la Castellana 89
Modality: Hybrid, 3 days on-site and 2 days remote
Experience: Minimum 2 years
Hybrid modality: 3 days on-site at Castellana 89, Madrid, and 2 days of remote work.
Additional on-site presence may be required during the first few weeks.
Monday to Thursday: 9:00 to 19:00, with one hour for lunch.
Friday: 8:00 to 15:00.
Tecdata Engineering (TECDATA ENGINEERING) is a technology consulting and services provider specialized in global technology projects, with a portfolio covering custom software development, legacy modernization, managed services, cloud infrastructure, Salesforce, cybersecurity (including SOC, pentesting and NIS2 compliance), and data & AI services, alongside IT talent services such as headhunting and staff augmentation. The company reports being founded in 2012 with around 500 employees ("Compañeros 500") and 5M in billing, and forms part of a broader technology consulting group with more than 550 consultants across 5 countries. It states it is present in major economic sectors including banking, telecommunications, and insurance.
In Spain, Tecdata Engineering hires across multiple locations including Madrid, Barcelona, and Bilbao, with a significant share of openings marked "Completamente remoto" (fully remote) or hybrid. Its careers portal organizes vacancies into departments such as Desarrollo y QA, Ciberseguridad, Cloud, DevOps, Sistemas y Producción, Gestión de Proyectos, Comercial, and RRHH, and current openings range from COBOL and mainframe-adjacent banking roles to data engineering, Salesforce, SAP, cybersecurity, and air traffic management QA. For international professionals considering a move to Spain, the volume of remote-eligible roles across the country is notable, though the company's careers and website content is published in Spanish.
or browse Madrid·Engineering·Software engineering·Junior·Hybrid·Community of Madrid·IT Services
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