The English-language job board for Spain

Tech - N2.5 Support Expert

Hybrid in Spain·Added 3 days ago

Telefónica

224 open roles

Overview

Job details

  • Hybrid

    Office and home days — the ad has the split.

Requirements

  • Have the right to work in Spain

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

  • Work in English

    English is required, per the ad.

  • Be near Spain for hybrid days

    No relocation package mentioned.

  • Have 3+ years of experience

    Mid-level role.

  • Higher vocational training (FP Grado Superior)

    “Titulación grado superior en informática o telecomunicaciones (o titulaciones reconocidas similares)” — per the ad.

This job was automatically translated to English.

Pay & benefits

What you'll get

  • Work-life balance measures and flexible working hours
  • Ongoing training and certifications.
  • Hybrid remote work model.
  • Attractive social benefits package
  • Excellent dynamic and multidisciplinary work environment
  • Volunteering programs

Requirements

What we're looking for

AND FOR THIS, WE BELIEVE IT WOULD BE IDEAL IF YOU HAD...

Education

Higher degree in computer science or telecommunications (or recognized equivalent qualifications)

ITIL Foundation (valuable)

Advanced IAM Training

Vendor certifications are valuable

Experience:

3+ years in corporate IAM

Critical Environments

Expert Support

Skills:

Technical knowledge

IAM architecture

Corporate PAM

Enterprise SSO

API Integrations

Identity Governance

Cloud IAM

Authentication security

Nice to have

To perform the role, the skills that would best fit the team and the project would be:

Initiative and proactiveness

Good communication skills with different levels and stakeholders (users and IT area), interpersonal skills, and customer orientation.

Strong analytical and problem-solving skills.

Proactive, entrepreneurial, responsible, and committed to service.

Ability to work both independently and as part of a team.

Languages

English (B2)

The role

In the Profiling unit of Telefónica Cybersecurity & Cloud Tech, we guarantee the security and protection of information through access control and identity management. We focus on implementing and operating solutions that enable our clients to have secure and efficient access while maintaining data integrity and confidentiality.

What you'll do

Your mission will be to act as a technical reference for IAM platforms, resolving critical incidents, designing solutions, and supporting N2/N2.5 teams

Your day-to-day:

Resolution of critical incidents

Advanced platform diagnosis

Optimization of IAM configurations

Design of technical solutions

Support for complex integrations

Validation of critical changes

Knowledge transfer

Continuous service improvement

Direct interaction with vendors, development squads, and architecture teams

Deep diagnosis, code review, platform tuning, and support for major changes

Participation in the design of new integrations or advanced functionalities

About Telefónica

Telefónica is one of the world's largest telecommunications companies, providing fixed and mobile connectivity, digital services, and technology solutions to consumers and businesses across Europe and Latin America. With over 100,000 employees and a strong presence in Spain, the UK, Germany, and Brazil, the company operates through brands such as Movistar, O2, and Vivo, and has expanded into areas like cybersecurity, cloud, IoT, and AI through its innovation units.

In Spain, Telefónica is headquartered in Madrid and is a major employer of tech talent, with a strong focus on cybersecurity, data, and AI. The company actively hires international professionals, offering roles in English and fostering a diverse, innovative culture. Its Spanish operations are central to its global strategy, making it a relevant option for internationals seeking to work in a large, established tech and telecom player in Spain.

Industry
Telecom
Founded
1924
Employees
100,000+
Headquarters
Madrid, Spain
In Spain
Madrid, Barcelona

Good to know if you are moving

  • Telefónica's Spanish offices are largely based in Madrid and Barcelona, with a significant tech hub in the Distrito Telefónica complex in Madrid.
  • The company frequently hires international tech talent and many roles are offered in English, making it accessible for non-Spanish speakers.
  • Telefónica has a strong commitment to innovation, with dedicated units like gAIt and Wayra focusing on AI and startups.
  • The company offers a comprehensive relocation package and support for international hires, including visa assistance.
  • With a global presence and a large Spanish operation, Telefónica provides opportunities for internal mobility across countries and roles.

In their own words

About the company & team

Telefónica Tech is the leading digital transformation company of the Telefónica Group. We offer a wide range of integrated technological services and solutions in Cybersecurity, Cloud, IoT, Big Data, Artificial Intelligence, and Blockchain, with which we support our clients in their digital transformation.

We are a group of over 6,200 brave people who work every day from different points around the world to achieve excellence, through leadership based on transparency and team spirit. If you identify with our pillars, we can't wait to meet you!

www.telefonicatech.com

Additional information

#WeAreDiverse #WePromoteEquality

We are convinced that diverse and inclusive teams are more innovative, transformative, and achieve better results.

Therefore, we promote and guarantee the inclusion of all people regardless of gender, age, sexual orientation and identity, culture, disability, or any other condition.

We want to meet you! 😊

All open roles at Telefónica
WhatsApp

TV Maintenance

Telefónica4d ago
Barcelona
Hybrid in SpainFluent Spanish

Level 1 Technician (24/7)

Telefónica5d ago
Hybrid in SevillaNo Spanish needed

Identity Project Manager

Telefónica5d ago
Hybrid in SpainNo Spanish needed
Hybrid in La Rioja
Hybrid in Navarre
€850 a monthHybrid in SpainNo Spanish needed
See all 224 jobs