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Level 1 Technician (24/7)

Hybrid in Sevilla·Added 3 days ago

Telefónica

220 open roles

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Overview

Job details

Hybrid
Office and home days — the ad has the split.

Requirements

Have the right to work in Spain
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.
Work in English
English is required, per the ad.
Be near Sevilla for hybrid days
No relocation package mentioned.
Higher vocational training (FP Grado Superior)
“Formación profesional de grado superior en administración de sistemas informáticos y redes.” — per the ad.

This job was automatically translated to English.

Pay & benefits

What you'll get

• Work-life balance measures and flexible working hours.
• Ongoing training and certifications.
• Hybrid remote work model.
• Attractive social benefits package.
• Excellent dynamic and multidisciplinary work environment.
• Volunteer programs.

#WeAreDiverse #WePromoteEquality

We believe that diverse and inclusive teams are more innovative, transformative, and achieve better results.

Therefore, we promote and guarantee the inclusion of all people regardless of gender, age, sexual orientation or identity, culture, disability, or any other condition.

We want to meet you! 😊

Requirements

What we're looking for

AND FOR THIS, WE BELIEVE IT WOULD BE IDEAL IF YOU HAD...

- More than 1 year in the field of cybersecurity (not essential)
- Knowledge of cybersecurity concepts and practice.
- Proficiency in Ticketing tools
- SIEM operation

Nice to have

Desirable

- Technical or higher engineering degree in Computer Science
- Master's in cybersecurity
- More than 1 year in the field of cybersecurity

Education & certifications

Required:

- Higher level vocational training in computer systems administration and networks.

Languages

- Required: English

The role

What you'll do

- Review and analyze alerts generated by security systems, such as network intrusions, suspicious user behavior, malware, among others, to determine their relevance and severity.
- Respond to low-complexity security incidents, following established procedures, and escalate those incidents that require additional intervention.
- Perform initial investigations into security events, identifying the root cause and scope of an incident, as well as collecting forensic evidence for subsequent analysis.
- Record activity inherent to the service development using the ticketing tool.

Incident response: Depending on the nature of each situation, these actions can be carried out both in a planned manner and immediately and urgently, ensuring security in all cases.

Some examples of actions to be carried out may include

● Communications: request to block malicious IP addresses in WAF.

● Endpoint: request for antivirus scan and containment of devices with EDR agent

● Mail: request to include addresses in the whitelist/blacklist, redirect emails to quarantine, and delete emails.

● Access: request to block users, reset credentials, and session token on devices.

About Telefónica

Telefónica is one of the world's largest telecommunications companies, providing fixed and mobile connectivity, digital services, and technology solutions to consumers and businesses across Europe and Latin America. With over 100,000 employees and a strong presence in Spain, the UK, Germany, and Brazil, the company operates through brands such as Movistar, O2, and Vivo, and has expanded into areas like cybersecurity, cloud, IoT, and AI through its innovation units.

In Spain, Telefónica is headquartered in Madrid and is a major employer of tech talent, with a strong focus on cybersecurity, data, and AI. The company actively hires international professionals, offering roles in English and fostering a diverse, innovative culture. Its Spanish operations are central to its global strategy, making it a relevant option for internationals seeking to work in a large, established tech and telecom player in Spain.

Industry: Telecom
Founded: 1924
Employees: 100,000+
Headquarters: Madrid, Spain
In Spain: Madrid, Barcelona
Website: telefonica.com

Good to know if you are moving

Telefónica's Spanish offices are largely based in Madrid and Barcelona, with a significant tech hub in the Distrito Telefónica complex in Madrid.
The company frequently hires international tech talent and many roles are offered in English, making it accessible for non-Spanish speakers.
Telefónica has a strong commitment to innovation, with dedicated units like gAIt and Wayra focusing on AI and startups.
The company offers a comprehensive relocation package and support for international hires, including visa assistance.
With a global presence and a large Spanish operation, Telefónica provides opportunities for internal mobility across countries and roles.

In their own words

About the company & team

Telefónica Tech is the leading digital transformation company of the Telefónica Group. We offer a wide range of integrated technological services and solutions in Cybersecurity, Cloud, IoT, Big Data, Artificial Intelligence, and Blockchain, with which we support our clients in their digital transformation.

We are a group of over 6,200 brave people who work every day from different points around the world to achieve excellence, through leadership based on transparency and team spirit. If you identify with our pillars, we can't wait to meet you!

www.telefonicatech.com

In the SIEM TO unit of Telefónica Tech, we are responsible for the detection, analysis, and response to all possible risk situations by executing actions to mitigate or contain a cybersecurity incident.

All open roles at Telefónica