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Customer Service with Italian and Spanish - Part-time

On-site in Barcelona·Part-time·Added today (last checked 12 Nov)

Teleperformance Spain

137 open roles

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Our summary

Salary: €13,184 a year
Work mode: On-site, Barcelona
Contract: Part-time
Spanish: Intermediate
Other languages: Italian

Visa options

The ad doesn’t mention sponsorship
No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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Skills

Nice to have

Customer Service

This job advert was originally written in Spanish.

Requirements

Nice to have

Excellence in Processes: Systematically improve organizational processes to increase efficiency, effectiveness, and quality.
Collaboration: Work effectively with others, sharing ideas and resources to achieve common goals.
Communication: Exchange information, ideas, and messages between individuals and groups through various channels and media.
Emotional Intelligence: Understand and manage your own emotions and those of others to foster positive relationships and increase the impact of your actions.
Open-mindedness: Consider and value diverse perspectives and ideas, fostering collaboration.
Critical Thinking: Evaluate information and arguments to make informed, effective decisions based on data.
Solution-oriented: Approach problems and challenges with a focus on finding practical and effective solutions.
Entrepreneurial Mindset: Have an attitude characterized by innovation, creativity, risk-taking, and a proactive approach to solving problems and identifying opportunities.

Pay & benefits

What you'll get

30 hours per week schedule
Salary: €13,184.29 gross per year
Shifts from Monday to Friday, between 11:00 AM and 8:00 PM, with a one-hour break.
1 week of paid training. International work environment with clear opportunities for professional growth.
Referral Program: Earn up to €2,000 per referral.

The role

Job description

TP Spain is looking for customer service agents for a leading international media group. Join our team and work in a dynamic environment full of opportunities!

Responsibilities

Provide timely and effective solutions to customer inquiries through various communication channels (phone, email, chat).
Resolve issues and handle complaints efficiently while ensuring a positive customer experience.
Ensure customer satisfaction by providing high-quality support and personalized service.

Requirements

Italian C2 and Spanish B2.
Previous customer-facing experience (B2B or B2C).
Familiarity with multi-channel customer service.
Experience in a goal-oriented, metrics-driven environment.
Strong communication skills and attention to detail.

Diversity, Equity, and Inclusion

TP is home to a global family with diverse backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or candidates based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, or any other difference.

About Teleperformance Spain

Teleperformance is a global leader in customer experience management and business process outsourcing (BPO), providing digital integrated business services to major corporations worldwide. With over 410,000 employees across more than 80 countries, the company operates contact centers, AI-driven customer support, and specialized sales and technical services for clients in sectors like technology, finance, travel, and healthcare. Its Spain operations are a key hub for multilingual talent, supporting major global brands such as Google, Booking.com, and other digital platforms.

In Spain, Teleperformance has a significant presence with offices in Barcelona, Madrid, and other cities, employing thousands of people in multilingual roles. The work culture is fast-paced, client-focused, and highly international, with teams collaborating across languages and time zones. For international professionals, Teleperformance Spain offers a gateway to the Spanish job market, with roles often requiring native-level fluency in languages like German, Swedish, Dutch, Italian, Greek, or Arabic, making it a top destination for multilingual talent seeking to relocate to Spain.

Industry: BPO
Founded: 1978
Employees: 100,000+
Headquarters: Paris, France
In Spain: Barcelona, Madrid, Salamanca and 3 more

Good to know if you are moving

Teleperformance Spain hires heavily for multilingual roles, making it a common entry point for international professionals relocating to Spain.
Many positions are based in Barcelona, a major European tech and multicultural hub, offering a vibrant lifestyle and strong expat community.
The company offers remote work options for some roles, such as the Spanish Biotechnical Presales Consultant position, which is remote from Spain.
Roles often include training and career development programs, with opportunities to grow into team leader or management positions.
Fluency in languages like German, Swedish, Dutch, Greek, or Arabic is highly valued, and these roles often come with competitive relocation support.

All open roles at Teleperformance Spain