Implementation Consultant

You're a strong fit for the role of Implementation Consultant if your background includes:

• Experience acting as an implementation and solution consultant in large, cross-functional implementation or partner projects.

• Contributing to project management activities, including creating and updating project plans and timelines.

• Resolving customer support issues in a timely and effective manner.

• Working closely with key business teams, such as Product, Sales, Support, and partner organizations.

• Assisting with pre-sales activities, including software demonstrations and prospect scoping.

• Collaborating with Product Management and Engineering within Thomson Reuters to deliver end-to-end solutions.

• Customizing and configuring applications to agreed specifications.

• Designing, developing, and documenting project deliverables according to agreed customer timelines and budgets.

• Hands-on involvement in application configuration, implementation, and testing.

• Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.

• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.

• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

• Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

Thomson Reuters is looking for an Implementation Consultant. To thrive in this role, you should have strong problem-solving and analytical skills, along with a genuine desire to challenge yourself in your work. You are organized, focused, and able to structure your tasks and priorities independently. You learn new tasks quickly and have both the ability and the willingness to support others, including colleagues and customers.

Implementation Consultant is a dynamic role that involves a broad range of responsibilities. The primary responsibility is to act as an application and solution specialist for the ONESOURCE Pagero platform. In this position, you will work both independently and collaboratively, as you will often manage several projects in parallel.

In this opportunity as an Implementation Consultant, you will:

• Bring 5-8 years of experience in IT integrations and configuration, preferably within e-invoicing.

• Demonstrate an understanding of the AP/AR lifecycle and e-invoicing compliance regulations across the EU and APAC regions.

• Deliver end-user and super-user training, and make decisions related to configuration and troubleshooting.

• Act as a specialist in large, cross-functional implementation projects and partner-led projects.

• Contribute to project planning and timeline management.

• Resolve customer support issues effectively.

• Collaborate with internal teams, including Product, Sales, and Support, as well as partner organizations.

• Support pre-sales activities, such as software demonstrations and scoping for prospective clients.

• Customize and configure applications according to agreed specifications.

• Design, develop, and document project deliverables in line with agreed timelines and budgets.

• Participate in application configuration, implementation, and testing.