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Field Service Engineer

Hybrid in Madrid·Full-time·Added 19 days ago (last checked 12 Oct)

TOMRA

26 open roles

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Overview

Work mode: Hybrid, Madrid
Contract: Full-time
Spanish: Fluent
English: Required
Experience: 3+ years
Education: University degree
Driving licence: Required
Benefits: Private health insurance, life insurance

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This job advert was originally written in Spanish.

Requirements

What we're looking for

Technical education in Electronics, Electrical Engineering, Automation, Industrial Maintenance, or a related discipline.
3 to 5 years of experience in field service, industrial maintenance, or technical customer support.
Demonstrable experience in preventive and corrective maintenance of industrial equipment.
Practical knowledge of analog and digital circuits, power supply systems, and PLCs. Essential.
Ability to read electrical schematics.
Good knowledge of IT, networks, and PC configuration.
Proficiency in Spanish and a good level of English (minimum B2). Essential.
Strong technical problem-solving skills and customer service orientation.
Ability to establish and maintain effective relationships with customers, colleagues, and other stakeholders.
Willingness to travel up to 80% of the time.
Valid driver's license and a good driving record.

Pay & benefits

What you'll get

Top-tier equipment: laptop, mobile phone, PPE, and professional workwear.
Up to 10% annual bonus: variable incentive linked to individual performance and company objectives.
Company vehicle and fuel/charging card: for professional and personal use, in accordance with corporate policy.
Enhanced life insurance 100% company-funded: coverage in the event of death or disability.
Private health insurance: option to join at preferential rates.
Fully flexible hybrid model: contract based on remote work with a modern approach to work-life balance.
All travel expenses covered: including comprehensive travel insurance.
Excellent holiday policy: 29 calendar days of vacation according to our collective agreement.
Long-service recognition: rewards program every 5 years.
Continuous development: access to training and development programs through TOMRA Learn.
Great team environment: regular social activities and events with excellent colleagues.

The role

Join our TOMRA Food team as a Field Service Engineer/Technician, where you will play a key role in ensuring the correct operation of our innovative food sorting systems.

Our local TOMRA office is located in Valencia and we are always looking for motivated people who want to be part of our organization. Currently, we are looking for an experienced Field Service Engineer/Technician residing in Madrid, Toledo, Valladolid, Guadalajara or their surroundings.

We are looking for a highly qualified and motivated person to provide excellent customer service, participating in commissioning, operation, testing, integration, optimization, maintenance, training, and repair activities, mainly in Spain and Portugal.

This position perfectly combines hands-on fieldwork with autonomous problem-solving, making it an excellent opportunity for professionals passionate about engineering.

What you'll do

Perform field service activities, including installation, commissioning, operation, testing, optimization, maintenance, and repair of TOMRA equipment.
Diagnose and resolve technical issues, ensuring optimal equipment performance and customer satisfaction.
Carry out mechanical, electrical, electronic, and optical adjustments and configurations.
Train customers on the use and maintenance of TOMRA systems.
Provide technical support and advice to help customers maximize the performance of their operations and reduce food waste.
Prepare accurate service reports and collaborate with internal teams to ensure excellent customer service.
Work with innovative, industry-leading technology and act as an ambassador for TOMRA.
Travel up to 80% of the time, mainly within Spain, with occasional international travel as needed.

Hiring process

If you identify with this profile, we would love to meet you! All applications will be treated with the strictest confidentiality.

TOMRA is proud to be a company that promotes equal opportunities and provides equal employment opportunities to all employees and applicants, regardless of race, color, religion, gender, gender identity or expression, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic. Reasonable accommodations will be made and provided as requested by candidates participating in all aspects of the selection process.

About TOMRA

TOMRA is a global leader in sensor-based sorting and collection solutions, operating across the food, recycling, and mining industries. The company designs and manufactures advanced sorting systems that use sensors, data, and automation to improve resource efficiency and reduce waste. With operations in over 80 countries and a strong focus on sustainability, TOMRA is a key player in the circular economy, helping businesses optimize their processes and meet environmental goals.

In Spain, TOMRA has a significant presence with offices and service operations supporting its customers across the Iberian Peninsula. The company offers roles in pre-sales engineering and field service, providing opportunities for international professionals to work with cutting-edge technology in a collaborative and sustainability-driven environment. TOMRA values diversity and innovation, making it an attractive employer for those looking to contribute to a greener future while developing their careers in a global organization.

Industry: Industrial Technology
Founded: 1972
Employees: 4,000–5,000
Headquarters: Asker, Norway
In Spain: Madrid
Website: tomra.com

Good to know if you are moving

TOMRA is a global company with a strong sustainability mission, offering international professionals the chance to work on impactful environmental solutions.
Spain operations are well-established, with roles in pre-sales and field service that may require travel within Spain and occasionally across Europe.
The company provides opportunities for career growth in a multinational environment, with English often used as the working language in international teams.
Field service roles may involve hands-on technical work with advanced sorting machinery, offering valuable experience in industrial technology.
TOMRA's Spanish offices are likely located in major cities like Madrid, providing access to vibrant urban life and a growing tech ecosystem.

In their own words

About the company & team

TOMRA Food is a multinational leader in sensor-based sorting, peeling, and integrated systems for the food industry. For over 50 years, we have contributed to transforming global food production to maximize food safety and minimize food loss, ensuring that Every Resource Counts™.

At TOMRA, we look for people who want to innovate, who work with passion, and who act with responsibility. We foster the freedom to innovate and take risks that drive breakthroughs capable of challenging the status quo. We value the passion that drives success and we believe in a responsible and safe mindset that cares for our customers, our products, and our colleagues.

Join the resource revolution!

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