Sales & Client Manager - Italian Market

👀 We would love to meet you if...

You enjoy building lasting relationships, identifying growth opportunities, and helping clients achieve their goals through a consultative approach.

You are probably the right person if you have:

✔ Experience in managing and developing B2B client portfolios, with a focus on retention, growth, and relationship development.

✔ Consultative mindset and strong business orientation.

✔ Experience working with commercial KPIs, growth targets, and Customer Success metrics.

✔ Excellent communication, negotiation, and stakeholder management skills.

✔ Experience using CRM and digital client management tools.

✔ Strong organizational and analytical skills.

✔ Native English level.

➕ Experience in SaaS companies, digital marketplaces, technology companies, or eHealth/HealthTech contexts will be a plus.

At Top Doctors Group, we work to improve the way people access healthcare. Through technology, we connect patients, healthcare professionals, and clinics to offer a more accessible, efficient, and human experience.

We are present in 10 countries and develop digital solutions that help thousands of medical specialists grow their business and millions of people find the healthcare they need.

We believe that technology can generate a positive impact when placed at the service of people. For this reason, we continue to grow and are looking for talent who want to help us build the future of digital healthcare in an international, innovative, and constantly evolving environment.

Because you will have a key role in the growth and development of some of the most strategic clients in the Top Doctors ecosystem.

You will not manage clients from a purely operational perspective. You will become a strategic partner for doctors and private clinics, helping them maximize the value of our digital solutions and identify new opportunities to increase visibility, reputation, and patient acquisition.

Working closely with the Sales, Product, Marketing, and Client Success teams, you will contribute directly to the retention, growth, and development of the client portfolio. Your work will have a concrete impact both on client growth and on the expansion of Top Doctors Group.

• Manage and develop a strategic portfolio of doctors and private clinics in the UK market, building strong and lasting relationships.

• Define and implement growth and retention strategies through upselling and cross-selling activities.

• Support clients in the adoption and optimization of our digital solutions, coordinating implementations internally.

• Deliver commercial and consultative presentations on new products, features, and services within the Top Doctors ecosystem.

• Manage contract renewals and identify new opportunities for client portfolio development.

• Monitor portfolio performance, commercial activities, and the evolution of relationships through CRM and KPIs.

• Act as a trusted advisor to clients, understanding their goals and proposing personalized solutions.