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German Native Customer Service Representative

On-site in Barcelona·Added 3 months ago

This job was published 3 months ago

Overview

Requirements

  • Have the right to work in Spain

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

  • Work in English

    English is required, per the ad.

  • German

    The ad asks for German, or counts it in your favour.

  • Work on-site in Barcelona

    No relocation package mentioned.

  • Have 3+ years of experience

    Mid-level role.

  • Upper secondary (Bachillerato)

    “· High School graduate or Higher” — per the ad.

Skills

Requirements

What we're looking for

Necessary qualification:

Academic background:

Working experience:

Technical competences:

Languages (level):

Other Skills: · High School graduate or Higher · At least 3 years’ experience in customer service environment · MS Office Package / MS Dynamics 365 / SAP · German (Native) / English (Proficient) · Logistics knowledge / Training Skills / Innovation skills

Pay & benefits

What you'll get

-Total Annual Base Salary: 22.500

-Yearly Bonus: 2.400

-Agent location: Office Barcelona

-Contract shift: Monday to Friday 0900 - 1800

-Language: German native + English 

The role

📢 We're Hiring! Customer Service Representative (M/F/X) – Native German Speaker 📢

Do you have experience as a Customer Service Representative or are you looking to start your career in this field? This could be the perfect opportunity for you!

We are looking for motivated, enthusiastic people who are eager to join our team and grow in a dynamic international environment.

What you'll do

· Delivers training to OEM´s and assemblers as per request and business needs.

· Deploys high level knowledge in the market and collect information for corrective action & improvement.

· Takes control of OEM´s claim by escalating to key company areas if necessary.

· Coordinates with Supply Chain department for parts pick-ups and replacement shipments.

· Guides customers through diagnostic and troubleshooting processes, which may include use of diagnostic

tools and software and/or following verbal instructions.

· Consults with users to determine steps and procedures taken to identify and resolve the problem.

· Prepares customer reports to track progress on improvement actions

· Performs other related duties as assigned. 

About Triangle Solutions RRHH

Triangle Solutions RRHH is a Spanish staffing and recruitment agency based in Madrid, specializing in connecting businesses with qualified personnel across a wide range of sectors, including logistics, hospitality, healthcare, administration, and industrial operations. With a broad portfolio of open positions throughout Spain, the company serves as a key intermediary for both employers seeking temporary or permanent staff and job seekers looking for opportunities in various regions, from Tenerife to Barcelona.

Industry
Staffing

In their own words

About the company & team

At Triangle Solutions HR, we have been helping people find the right job and supporting companies in recruiting top talent for over 25 years. We work across a wide range of industries and are passionate about connecting people with opportunities that match their skills, experience, and career goals.

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