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German speaking Customer Service Representative

On-site in València·Full-time·Added yesterday (last checked 19 Oct)

Agency
Careerxtra

12 open roles

Overview

Work mode
On-site, València
Contract
Full-time
English
Required
Other languages
German
Benefits
Private health insurance

Visa options

  • The ad doesn’t mention sponsorship

    No sponsorship mentioned, and this kind of work is rarely sponsored in Spain.

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Skills

Pay & benefits

What you'll get

  • Competitive base salary based on experience and skills
  • Private health insurance
  • Free lunch
  • Spanish lessons
  • Weekly bootcamp sessions
  • Friday team drinks
  • Supportive, creative team culture
  • Career development tools and mentorship

The role

What you'll do

  • Communicate with customers via phone, email, chat, and social media
  • Personalize every interaction with empathy and active listening
  • Guide customers to the right solutions and ensure satisfaction
  • Escalate feedback to improve internal processes
  • Focus on KPIs like customer satisfaction, quality, and productivity
  • Help retain customers through outstanding service

How you'll work

Location: Valencia, Spain

Employment Type: Full-time

Who You Are

  • professionally fluent in German (C1 level)
  • Fluent in English (minimum B2 level)
  • Previous experience in hospitality or customer-facing roles is a plus
  • Excellent communication and interpersonal skills
  • Tech-savvy and familiar with Google Suite, MS Office, and CRM tools
  • Team-oriented, flexible, and proactive
  • Able to work independently and adapt to a fast-paced environment
  • Customer-first mindset with a positive attitude

About Careerxtra

Careerxtra is a recruitment and staffing company that connects multilingual talent with customer service, travel, and gaming roles across global locations. Based on its careers page, it lists open positions such as Games Presenter, Customer Service Representative, Travel Manager, and Technical Support Agent, with vacancies in Spain, Portugal, Colombia, Brazil, Thailand, and other countries. The company appears to specialize in BPO and customer experience staffing, often requiring language skills.

Industry
Recruitment
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